My client keeps crashing

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My Team Sucks

Senior Member

07-16-2013

http://gyazo.com/592df2ab77c9332690dd661b37e51e63
I'm getting this message way too often. It happens when alt tabbed more often than not, but it even happens while I'm tabbed in, in and out of champ select. The other day my LoL wouldn't open because the patcher was crashing, so I had to uninstall and reinstall. I had to reinstall twice before it worked. Now it won't stop crashing. Is it a problem on my end or Riots?
It's kinda annoying. I can't play.

Edit: It's not a problem on my end. I should've searched to see if anyone else was getting it. Theres already a post.


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My Team Sucks

Senior Member

07-16-2013

It also always says I've disconnected from PvP.net. http://gyazo.com/bb566d8d49312b06bd3b5147e1b7d197
My internet is fine right now. I'm able to watch livestreams without a problem.
Edit: it flickers. Says I'm disconnected for 3 seconds, and then I can go 3 seconds before it comes back and says I'm disconnected


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Octogonipus

Member

07-18-2013

Based on the pictures and experience with the issue myself, I'm pretty sure this will save you both.

Disabling IP Helper is the only fix that I know of and works for everyone (so far). IP Helper is basically the cause of most of these disconnects (although the real cause has to be something in the recent patches ****ing with IP Helper. I just don't know what it is.)
Here's how it's done :
Method A (short) :
Ctrl + Alt + Del
Open task manager
Click on 'Services' tab.
Click 'Name' (just to organize so you can do the next step quicker)
Find 'iphlpsvc' (it will say 'IP Helper' right next to it)\
Right click it and click Stop Service.

Method B (slower, but perminent) :
Click the start button.
Type services.msc and hit enter.
Find IP helper.
Right click on it and stop it.
Right click on it again and go to properties.
Click on the drop down bar (default set to automatic) and set it to DISABLED.
Apply that.

Magic.


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Cyanidal

Junior Member

02-04-2014

I have no IP helper on Windows 8. It comes up as an invalid search.