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disconnect at the same time

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Junior Member


In last ranked game, i and my duo partner disconnected at the same time.
Our client has been unavailable and couldnt login about 10 minutes.
There are some people in the same circumstance.
I lost that game and my rate has gone down.
It must be lost prevented.

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Senior Member


It is impossible for Riot to determine whether your disconnection was due to power failure or to trolling your team by deliberately quitting and apart from writing them a personal e-mail, I don't think you'll be able to find compensation. Sorry

However, this thread might attract riot's attention and if they decide to review the situation thoroughly, all will end well but I don't think the situation is workable enough.