Update on League of Legends service in NA

First Riot Post
Comment below rating threshold, click here to show it.

QueefSqueeker

Junior Member

06-22-2012

Is this queue luck of the draw or what? I'm on, but my GF has been booted from the queue twice now... get's to position #1 and then gives a "Connection Lost." error or something of the sort.


Comment below rating threshold, click here to show it.

oO NiGhTmAr3 Oo

Junior Member

06-22-2012

extend the skin sales and ill give u guys money for frozen noc... win win sitch


Comment below rating threshold, click here to show it.

Bachstelze

Senior Member

06-22-2012

Quote:
Originally Posted by IMKNhurrdurr View Post
There is a huge queue because everyone is trying to log in at once.

Imagine the pathway from the internet to the login server is like a pipe, and a couple million people are all trying to jam marbles in that pipe at the same time. Obviously, none would get through and it would just sit there with a bunch of marbles stuck in it.

The queue is like a guy standing there, letting one person at a time, drop a marble into the pipe, to make sure nothing gets stuck and no one can log in. After all, it's better that everyone gets to play eventually, than a few people get to play right now and then no one else does, right?
I prefure to think of it like trying to fit a heard of cows through a front door.


Comment below rating threshold, click here to show it.

syphinhexx

Senior Member

06-22-2012

Quote:
Originally Posted by Quantised View Post
I appreciate your Hard Work Riot I After All Its a F2P game its very hard to keep it stable because there Are Alot Of People Who'd Love to Play THese Kinda GAmes when We Have A Good Community I Try To Support U guys By Buying RP thats What Its used for
Might want to wipe the feces from your lips.....


Comment below rating threshold, click here to show it.

WolfgangDoghouse

This user has referred a friend to League of Legends, click for more information

Member

06-22-2012

I should not have logged off LoL to watch a movie with a friend on SL. When I first logged into LoL, I had a 2 min wait time at most. Now I have a 2 hour wait time just to get back on. =/


Comment below rating threshold, click here to show it.

GalaxyHeroRumble

Senior Member

06-22-2012

Quote:
Originally Posted by Mr Jack X D View Post
I have been banned due to leaving a 3v3 late game because the service was so horrible at the time - glitchy, yesterday, just after the "BUSY" state had ended and they were allowing players into the game... keep up the good work. Sarcasm.
It's impossible to get banned for leaving just one game.


Comment below rating threshold, click here to show it.

SirChuckNorris

This user has referred a friend to League of Legends, click for more information

Senior Member

06-22-2012

We hear that the Tribunal solved the issue with bad sportsmanship, we even had the public trial a few days ago. But if I played one game a day for a week, I am certain that someone intentionally working against the team or breaking terms of agreement happens in 1/3 or more. That's 9 people being trolled by one. That person has to mess up many times before being excused for what one day? one week? Then they are even more likely to not care. Basically Riot!'s tribunal is a joke and a huge investment in time for those who take it seriously. I don't work for Riot and wish I had real authority to protect internet decency.


Comment below rating threshold, click here to show it.

serg4Rave2020

Junior Member

06-22-2012

Quote:
Originally Posted by CaptSturm View Post
Summoners,

Lance, aka CaptSturm here. For those of you who don’t know me, I’m charged with maintaining the health of the League of Legends live service around the world. As you know, it’s been a rough week here in North America.

We are painfully aware of the problems many of you have been experiencing:

- Extended outages: The North American service has been unavailable for significant stretches of time
- Long queue times: We’ve had to throttle logins and concurrent players due to these issues
- We’ve also confirmed that some players are missing content: runes, rune pages, champions, etc.

This is frustrating for you, and we feel that frustration deeply. This isn’t the service you’ve come to expect and it isn’t what we want to deliver. It’s been code red for engineering and support Rioters, and we’ve been working literally around the clock to identify and resolve these problems.

Many of you have asked for more information on what’s causing these problems, and we understand that desire – I’m going to try my best to give you some insight into what we’re working on, but please understand that our first priority is to put out the fire rather than exhaustively document it.

- This patch is like an iceberg – what you see on the surface is small in comparison to the behind-the-scenes infrastructure changes it includes.
- The problems we’re experiencing are database-related – specifically, it’s a data throughput issue. Our infrastructure handles a massive volume of data and requests every day, and the backend changes in this patch introduced a new bottleneck.
- We put every patch through the wringer including load testing and PBE player testing, and this patch passed those tests. The problems didn’t crop up until we pushed it to live. This has exposed some load testing gaps that we’re going to address (simulating millions of concurrent players is truly challenging).
- Over the last 48 hours, we’ve made substantial hardware configuration changes that we believe will address the problems. We’re actively monitoring the service, but we’re still not out of the woods.

I know the thing you want to hear most is when everything’s going to be back to normal. I’d love to give you a timeframe, but we want to be absolutely confident in our solution before signaling the all-clear. Our number one priority is restoration of a stable game experience.

Thanks for your patience. I’m going to continue keeping you guys up-to-date as we work to fully restore League of Legends to the service you’ve come to expect.

Salute,
'Sturm
that's all I wanna hear from your ass is, You ain't got no problem, "Serg". I'm on the motherfuc_ker. Go back in there, chill them ***_gers out and wait for the cavalry which should be coming directly. ==>Pulp Fiction


Comment below rating threshold, click here to show it.

Mirror

Senior Member

06-22-2012

Thanks for the update. I appreciate the hard work you all are doing.


Comment below rating threshold, click here to show it.

Rethuras

Senior Member

06-22-2012

Honestly, the reds in this thread are total role models for public communication. Great job, Riot. Keep up the good work and thank you for the hours on end for trying to fix this.