Problems with Purchasing Riot Points

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Starrallia

Junior Member

05-05-2010

Hello, recently I have had a few problems with purchasing riot points from the store, all the information is entered correctly and I have been able to use the debit card at other locations, but the LoL store just syas that there was an unknown error.

On a side note, is there any way to change the name of your summoner?


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chainsawarms

Junior Member

05-05-2010

I've had a similar problem, It gave me the unknown error, and yet took money out of my account twice...


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Rajik

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Senior Member

05-05-2010

If it took money out of your account, email Riot at support@riotgames.com and they will fix the issue. They can take up to 3 business days to reply to you. Araulia this might be a good option for you as well.


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Starrallia

Junior Member

05-05-2010

My bank account was charged so I sent a message from the contact support link, thank you for your help


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Mindler

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Adjudicator

05-05-2010

Auralia, if you weren't charged you 're also able to go to 7/11 or best buy and pick up a pre-paid gift card if you're in the US.

and Chainswarm, make sure to relog to make sure it is not just a visual bug.