Error

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MarkVonDe

Junior Member

05-05-2010

i am getting a error that my password and user arent correct whenever i want to connect.. and the password and user name are good ...
what is the problem?


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narlis

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Member

05-05-2010

your caps lock key is on


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MarkVonDe

Junior Member

05-05-2010

caps are off... i write with little letters


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narlis

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Member

05-05-2010

hahah i figured u started writing this then saw ur caps were on turned them off then wrote the rest of this. hahaha


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MarkVonDe

Junior Member

05-05-2010

pls stop spamming
i need the help of a real pro..


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Aregionius

Senior Wrenchman

05-05-2010

Were you able to log into these forums with that same username and password?

The most common issues are,

1. Trying to log on with your summoner name instead of your account name
2. You're on the wrong client, if you can log in at www.lol-europe.com/board then you need to download the EU client.
3. You've been banned, which locks you out from the game but not from the forums in which case you need to contact support@riotgames.com


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narlis

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Member

05-05-2010

Quote:
Originally Posted by MarkVonDe View Post
pls stop spamming
i need the help of a real pro..

wow i was trying to help... thanks for being rude


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MarkVonDe

Junior Member

05-05-2010

tried to put with my summoner name too.. maybe the client isnt good..


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Aregionius

Senior Wrenchman

05-05-2010

You need to log in with your Account name, NOT your summoner name.


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Rajik

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Senior Member

05-05-2010

I have had this happen before as well. Try going on to the forums and resetting your password. After you reset your password and configure it to whatever you want try and log in to the client. This fixed my issue. You may also have to give it a little bit of time for the server to recognize the change.