Charged Twice for Graves.

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Skye Cloud

Junior Member

12-11-2012

I bought him once on 12/02/2012, and the champion was never actually credited to my account even though RP were deducted. I then bought him again today 12/11/2012 therefore paying double the RP. I would like to be credited back the extra 975 RP that I was charged.

Thanks


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Skye Cloud

Junior Member

12-12-2012

Still unresolved.


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Skye Cloud

Junior Member

12-12-2012

bump


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Skye Cloud

Junior Member

12-13-2012

bump


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Aregionius

Senior Wrenchman

12-13-2012

Hi Skye,

For all purchase related issues, please make sure you open a ticket with Riot Support here, http://support.leagueoflegends.com/a...s_requests/new

In this case, make sure you include your purchase order numbers from your store history for both purchases.


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Skye Cloud

Junior Member

12-13-2012

Where can I find the purchase order numbers? When I look at the store history all I see is Item, Type, Description, Currency Type, Amount, Date Purchased, and Action. What is the purchase order number that you are referring to?

I have also opened a ticket with Riot Support about 24 hours ago and it has been awaiting assignment to a help desk operator.

Thanks for your help


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Skye Cloud

Junior Member

12-13-2012

bump


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Skye Cloud

Junior Member

12-13-2012

bump


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Scoteecopter

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Senior Member

12-13-2012

Quote:
Originally Posted by Skye Cloud View Post
Where can I find the purchase order numbers? When I look at the store history all I see is Item, Type, Description, Currency Type, Amount, Date Purchased, and Action. What is the purchase order number that you are referring to?

I have also opened a ticket with Riot Support about 24 hours ago and it has been awaiting assignment to a help desk operator.

Thanks for your help
If you have submitted a ticket already there is no need to post it the the forums or continue to bump the thread.