4/9 1pm PST Server Issues

First Riot Post
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Serif

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Network Ops Technician

04-09-2011
1 of 5 Riot Posts

The servers are currently down due to some hardware failure.

We are working to resolve the issue right now and will keep everyone posted.


12:40pm - Notified of server issues.
12:45pm - Began investigation/initiated community messaging.
12:55pm - Button pressed. Cause appears to be physical hardware failure.
1:20pm - Triaging still in progress.
1:44pm - Triaging still in progress.
2:01pm - System recovered but still suffering memory issues. Servers remain down while triaging continues.
2:25pm- Servers are back to normal. Will begin funneling players in shortly. Still investigating initial cause. Pacman still down.
2:31pm - By shortly I mean they are still unavailable until further notice. Stay tuned.
2:56pm - Tamat here! We're still investigating the root cause of this downtime. We're working as quickly as we can to resolve this issue. In the meantime, if you haven't seen the Brand Art Spotlight, click here!
3:21pm - We have resolved the issue and brought servers back online. We will continue to monitor the issue to ensure stability continues. Thanks for your patience everyone!

(Because people keep asking)

Definition of Triage:
a : the sorting of and allocation of treatment to patients and especially battle and disaster victims according to a system of priorities designed to maximize the number of survivors


You could try Pacman in the mean time.
(Edit: Err.... I think we broke it)


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Troosts

Senior Member

04-09-2011

:[ i hope you can fix it quickly!


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airhighslash

Senior Member

04-09-2011

How long will this take?


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Zaos Naria

Senior Member

04-09-2011

Thanks for the update


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Cat Job

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Senior Member

04-09-2011

Tell them to stop spilling drinks.


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RG Stylus

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Senior Member

04-09-2011

D:


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MetalGearLuigi

Member

04-09-2011

ok


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bmiller1991

Member

04-09-2011

asdfasdf


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Smashduck

Senior Member

04-09-2011

... =( wow


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Facesmasher

Senior Member

04-09-2011

Sigh