[Serious Bug] Game suddenly disappearing after a win

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Mekkii

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Senior Member

02-24-2011

Me and my girlfriend, Mrawl, played a game just now and after winning, it skipped putting us in to a lobby and simply sent us to the menu screen with all of the news, etc.

By doing this, it seems to have ignored the fact that we spent the last 40 minutes playing the game, making it not show up in our previous games, not show anybody from that game in our recently played and, obviously, no IP at all. That should have been our win of the day.

I have no idea how or why it happened, or even if it happened to anyone else, 'cause we can't remember anyone else's name to ask. The game finished literally 10 minutes ago and we've been trying to figure out just what has gone wrong. A red response would be very nice.

From the posts in this thread, it seems to stem from either first wins of the day or IP boosts being active. Has anyone won one without it being the first win or an IP boost? Please post any info you have!

Link from general discussion thread: http://www.leagueoflegends.com/board...=542148&page=3

Finally a red post, from the legendary Jesse Perring!

Quote:
Originally Posted by Jesse Perring View Post
Thanks for all of the logs. It looks like we had some networking problems for about 30 minutes that caused all of these games to be lost to the nethers of the internet. Our network has definitely recovered, and the last time I can find a missing game was over 30 minutes ago, so you guys should be okay to play now.

Anyone missing IP for their games will be compensated shortly. There isn't much we can do for missing ranked elo changes, so i'm afraid you guys will have to settle for some extra IP instead. Sorry.

Copied from the general discussion thread:
Quote:
Originally Posted by EncasedShadow View Post
Don't forget you can submit logs by clicking the gears in the PVP.net client and pressing the "Submit Logs" button.

They really help when it comes to tracking down problems.


Submit your logs through the in-game client and, hopefully, Riot will post here with more info and fix it soon.


Another edit: Seems we were among the lucky (Or unlucky) first to notice this and avoided having it happen in more games. It definately only started yesterday, we were playing games up until when it happened. It happened nearly 18 hours ago.

Quote:
Originally Posted by Groxo View Post
happened to me. i didnt have an ip boost and it wasnt my first win of the day. i lost that game anyway.
40 min game i was playing as Mord.
This confirms it is happening regardless of win of the day or IP boost and even regardless of it being a loss.

Quote:
Originally Posted by Full Crit Page View Post
Just played 2 games, 1st one was a win and i didnt get XP or IP nor any record of it in Previous Matches, Re-logged and it didnt fix so i thought it would fix itself after another game, played another and lost this 1 and gained IP and XP and record of it in Previous Matches.

TL;DR - Got XP and IP for loss but not for the win...quite frankly...wtf
Possibly happening at random?

Edit: Also seems to have happened here: http://www.leagueoflegends.com/board...d.php?t=540490
Edit 2: Another instance here http://www.leagueoflegends.com/board...d.php?t=541373
Edit 3: Yet again http://www.leagueoflegends.com/board...d.php?t=541682
Edit 4: And again: http://www.leagueoflegends.com/board...d.php?t=542002 yet again http://www.leagueoflegends.com/board...d.php?t=542095
Edit 5: http://www.leagueoflegends.com/board...d.php?t=542015


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RiotDaemon

QA Lead

02-24-2011
1 of 2 Riot Posts

If you relog it should fix the issue.


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Abelardo

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Junior Member

02-25-2011

It also happened to me, and reloggin didnt fixed it


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S0G0SU

Member

02-25-2011

This happened to me too


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Mekkii

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Senior Member

02-25-2011

We both relogged and it still didn't fix it.


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Mekkii

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Senior Member

02-25-2011

And another link to another case of this happening. This seems to be beginning to happen a little too often, Riot.


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Mekkii

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Senior Member

02-25-2011

And another person with the SAME bug. Also an obligatory bump.


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Godlike

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Recruiter

02-25-2011

This just happened to my brother right now in the game we just finished. Relogging does not fix this.


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catastrophany

Junior Member

02-25-2011

relogging may prevent it from happening again, but is the previous win /ip / ip boost? and so on gone?


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Bastellaan

Junior Member

02-25-2011

same happened to me just now. no credit, no log, and relogging does not fix


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