@Riot, its time for the faceless mods to stop.

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Jean Never Wins

Member

05-13-2014

Quote:
Originally Posted by Tamat View Post
I'd rather do this in private, but since you're curious, I'll make it clear.

You posted this..... [WARNING: Racist comments]

I think you were attempting to quote someone from a game you played in, but you failed to make that obvious, and were justly penalized. In the future we'll definitely let you know why we take action against your content, but it might work better if you just avoid posting **** like that.
your attachments are invalid

Tamat pls, I wanna know! can you show me! I wanna know about those strangers like me!

and tamatdragoned? that's just stylish, eat your heart out pendragon


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killer13337

Senior Member

05-13-2014

Faceless Men of Riot.


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OctopusDropkick

Senior Member

05-13-2014

The forums are pretty trashy as is and supporting a ban on racism and outright misogyny is 100% supported here. It's not cool, it's not cool at all. Extremely alienating for huge swaths of the playerbase demographic with no positive side effects for allowing it. It just cultivates a toxic environment, creating a cascade effect as more and more people try to join in when they see it's OK.


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animegayboy69

Member

05-13-2014

holy ****


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TrueObjectivity

Senior Member

05-13-2014

Quote:
Unfortunately there's never been a system that makes it possible to share why we've taken a moderation action with individuals, and developing such a system within our current platform would take an insane amount of time. For this reason, I completely understand why you have strong feelings on this subject.
Closing threads: Moderator posts at the end of a thread to briefly explain why before they close it.
Deleting threads: Honestly only should be done for pornography, because this is the only action where you just plain know why it was deleted and it needs absolutely no explanation.
Deleting posts in threads: Quote original post (with nastiness omitted if needed) and explain why you're removing it and warn the user, kill two birds with one stone.
Banning users: Can't you do something with that "You have been banned, for breaking blahblah summoner's code, your ban will expire in: never/one week/whatever" screen? It has a field that dynamically changes for how long a user's banned, it can't be hard to add in a comment field to that for the moderator who swings the hammer... Can it? Idk. Should hope not.

That paragraph comes off as blowing excuses, there are things that can be done, most importantly MODS SHOULD POST IN THREADS WHERE THEY TAKE ACTION!


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Konpaku Youmu

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Senior Member

05-13-2014

Quote:
Originally Posted by Tamat View Post
Hey everyone, thank you for all the passion on this subject. I wanted to pop in to talk to you about how we're currently moderating these forums, and how our approach will be changing in the future.

Currently, the moderators we use have strict instructions to only touch the worst of the worst in the official forums. Their purpose is to rid these forums of the content that we don't want living in the forums. Examples of this this is porn, malicious software, keyloggers, spam, racism, posts about Teemo, you get the point. They don't delete posts for the use of profanity, nor will they interrupt heated arguments. Do they mess up and overstep occasionally? Yes. Every once in a while they go ham, and when they do we work with them to prevent it from happening again. Unfortunately there's never been a system that makes it possible to share why we've taken a moderation action with individuals, and developing such a system within our current platform would take an insane amount of time. For this reason, I completely understand why you have strong feelings on this subject.

Our approach for the future will be different, and much more transparent. First, there will be super clear rules that will apply unilaterally to all communities within the new boards. These rules will be easy to find, and require everyone to read them before making their first post. In addition to the rules, we will be working with each community to create guidelines that will help create and maintain a unique culture in each sub-community. These guidelines will help guide moderation decisions, and should be enforced by everyone who uses the boards (via upvoting or downvoting).

We've created some amazing moderation tools that will make moderation a lot more transparent. For every action that we take, there will be notifications to inform those who posted the content with the action taken, and why we took it. We're still a little bit out from fully unveiling that functionality, but there's an active discussion going over at the Community Beta boards that I plan to keep updated as progress happens. If you're interested in this topic, please head over and contribute!
I've been banned for saying the F word and my posts about it have been deleted.

I think your mods are a bit power crazy.


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Bad Slip Ons

Member

05-13-2014

Quote:
Originally Posted by Tamat View Post
Hey everyone, thank you for all the passion on this subject. I wanted to pop in to talk to you about how we're currently moderating these forums, and how our approach will be changing in the future.

Currently, the moderators we use have strict instructions to only touch the worst of the worst in the official forums. Their purpose is to rid these forums of the content that we don't want living in the forums. Examples of this this is porn, malicious software, keyloggers, spam, racism, posts about Teemo, you get the point. They don't delete posts for the use of profanity, nor will they interrupt heated arguments. Do they mess up and overstep occasionally? Yes. Every once in a while they go ham, and when they do we work with them to prevent it from happening again. Unfortunately there's never been a system that makes it possible to share why we've taken a moderation action with individuals, and developing such a system within our current platform would take an insane amount of time. For this reason, I completely understand why you have strong feelings on this subject.

Our approach for the future will be different, and much more transparent. First, there will be super clear rules that will apply unilaterally to all communities within the new boards. These rules will be easy to find, and require everyone to read them before making their first post. In addition to the rules, we will be working with each community to create guidelines that will help create and maintain a unique culture in each sub-community. These guidelines will help guide moderation decisions, and should be enforced by everyone who uses the boards (via upvoting or downvoting).

We've created some amazing moderation tools that will make moderation a lot more transparent. For every action that we take, there will be notifications to inform those who posted the content with the action taken, and why we took it. We're still a little bit out from fully unveiling that functionality, but there's an active discussion going over at the Community Beta boards that I plan to keep updated as progress happens. If you're interested in this topic, please head over and contribute!
First of all, thank you for taking the time to find this thread and reply to it. It's extremely rare for Riot to reply in any way to criticism of the forums.

While I know you didn't allude to this in your post, would you mind taking a second to comment on Riot banning accounts in-game for forum transgressions? It has apparently started happening, and I and others on the forums would like to know if forum bans in the future can also lead to in-game bans.

Additionally, while I appreciate and agree with most of what you wrote, this one line in particular bothers me

Quote:
Originally Posted by Tamat
Our approach for the future will be different, and much more transparent. First, there will be super clear rules that will apply unilaterally to all communities within the new boards.
This seems to suggest that ideas for improving General Discussion are not being considered by Riot for the future, and that instead the CB is instead going to be the new venue. Given the nearly universal dislike for the CB format (at least among GD users), this is a worrisome implication.

Again, thanks for the reply. Actual discussions with Riot about the forums are a rare thing indeed.


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Tamat

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05-13-2014
3 of 7 Riot Posts

Quote:
Originally Posted by Maximum Haruka View Post

Enough about the community beta, this was the original forums, why are you guys enforcing leddit 2.0 so much, ugh.
I know dude, we feel ya. We love these forums, but we've simply outgrown them. We're not pushing the new platform because we think the technology is really cool (we do btw), we're doing it because we need to.

Quote:
Originally Posted by Jikker View Post
1)

2) Have you considered making some of the players that post regularly and show responsibility moderators in a form of player mods? It would guarantee that the moderators would be people that understand and know these forums and are able to connect with the posters. I remember another game had forums with forum mods and it was highly successful from a frequent poster's point of view.
We think the future of this platform hinges on the ability for players to created & govern communities. We haven't fully thought through the execution of this yet, but it's where we're spending a lot of our time right now.


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SmokingPuffin

Senior Member

05-13-2014

Quote:
Originally Posted by Tamat View Post
We've created some amazing moderation tools that will make moderation a lot more transparent. For every action that we take, there will be notifications to inform those who posted the content with the action taken, and why we took it. We're still a little bit out from fully unveiling that functionality, but there's an active discussion going over at the Community Beta boards that I plan to keep updated as progress happens. If you're interested in this topic, please head over and contribute!
Awesome. Really good idea.


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PersianMeow

Member

05-13-2014

Riot sucks. Period. Can't wait to find another game.