When will RIOT come back to their forums?

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Jozraels Socks

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Senior Member

01-11-2014

Quote:
Originally Posted by Frosthaven View Post
Last minute post: Riot does not endorse the use of 3rd party addons - they are 'use at your own risk'. Just thought I'd throw that disclaimer in there for anyone who thinks otherwise. Gnight all (for real this time). Just got told that fek was being discussed and needed to ensure people were aware.
Get the fek out.


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redz

Senior Member

01-11-2014

Quote:
Originally Posted by Riot Zephyreal View Post
OK DEFINITELY don't quote me on any of what I'm about to address as I didn't work directly on anything brought up here but...

I think that the "News" section is the direction Rioters want to go for anything that would've been posted on the Announcements page. I personally have also been trying to keep any widespread support-impacting issues on the Help & Support forums to go along with our Service Status forums.

For the account verification thing, I believe there was a strategy behind why we didn't announce it even though we launched it a month (?) ago on some other servers, and the announcement we did make was part of the strategy.

Anyways, as far as I know all our announcements are on the News page, or we respond to something the community finds (I'm sure if some big thread popped up about discovering email verification on the forums as opposed to Reddit, we would've addressed it here). And as Blackrook said, a lot of our "news" comes from community members who aren't Rioters and take content from the PBE (so it wasn't ready for announcement anyways since we still wanted to test things), and perhaps they or their audience tend to use Reddit over the forums. Even stuff like "Snowdown is now live" is officially announced by us on leagueoflegends.com, and then a Redditor will make a Reddit thread linking to the website post or something later.

The only thing that I can think of that is contrary to this would be Tryndamere's posts, Magus responding to the LCS streaming contract, and Preseason 4 announcements. I obviously am not Tryndamere or Magus so I don't know for sure why it happened, but I think it makes at least a little bit of sense if the discussion started and blew up on Reddit that we would address it there. And the Preseason 4 guys made sure to initiate conversation with both communities.
ok, that was a bit insulting now.
much like an AMA that happened on leddit and that, sure, was posted on the "news"... after it was finished already.

they made sure to initiate conversation with both communities ? i remember being "come here at our thread on reddit" and the thread on gd, which was full of replies from us, completely abandoned for a long time while the reddit one was being replied every minute or so. they only came back to the gd one for a while later, damage prevention since people were getting pretty upset, and then vanished again.

sorry, really nothing against you, but **** you.
for a specialist on this you are lacking a lot it seems.. moreso on your first answer on which you said you didnt knew the reason as to why we have this idea that reddit is being pushed against our throats. truly a mistery!

ps: there WAS a huge thread about email verification. just fyi.


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AntiMage II

Member

01-11-2014

Quote:
Originally Posted by WizardCrab View Post
I honestly haven't looked into using FEK, but maybe I should.
One of us. One of us.


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Better Ban Sona

Senior Member

01-11-2014

Quote:
Originally Posted by Frosthaven View Post
Last minute post: Riot does not endorse the use of 3rd party addons - they are 'use at your own risk'. Just thought I'd throw that disclaimer in there for anyone who thinks otherwise. Gnight all (for real this time). Just got told that fek was being discussed and needed to ensure people were aware.
Sorry, my bad lol


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BelligerentGnu

Senior Member

01-11-2014

Quote:
Originally Posted by WizardCrab View Post
That person might not be able to respond, might not want to respond, or I might just not know who that person is. This is the best I can do. Some individuals don't like posting on the forums. Riot doesn't force anyone to.
That's fair. Still, an "I'll do my best to get the relevant person" would be very nearly as valued.

Also, I can't help but feel that somewhere at Riot is a person whose job description includes the phrase "head honcho of forum-related stuff", who should really be the one out here face-tanking this stuff instead of your friendly neighbourhood crustacean.

If not, then you have to wonder why such a person doesn't exist.


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redz

Senior Member

01-11-2014

crab is a hero. a hero sitting on his sofa and probably wearing pajamas or in his undies.


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Ding an Sich

Senior Member

01-11-2014

Quote:
Originally Posted by Paragon Fury View Post

You don't stop selling the chicken sandwhich just because the roast beef sandwhich is more popular.
Working in retail (grocery especially) hate to tell you this but this can happen. If there's better or more promising product the customer wants, and you have one product that is dead weight, then usually those can and will get kicked.


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AnonTwo

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Senior Member

01-11-2014

Quote:
Originally Posted by redz View Post
ok, that was a bit insulting now.
I'm sorry, but your post doesn't say nearly enough as to how you got so insulted, and seems to be largely baseless accusations on your part.

You're largely the reason there's such a problem. Making a big deal about what Riot actually 'does' do.


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Jozraels Socks

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Senior Member

01-11-2014

Quote:
Originally Posted by BelligerentGnu View Post
If not, then you have to wonder why such a person doesn't exist.
I don't think anybody hates themselves that much.


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Hyru

Senior Member

01-11-2014

I may be beating on a dead horse here, but for those of us who wish not to use FEK, why can't Riot simply unlock forums avatars for users of even at least Senior Member status? I see that every Red has one, why not others?