When will RIOT come back to their forums?

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AnonTwo

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Senior Member

01-11-2014

Quote:
Originally Posted by DM DunkMaster View Post
Does Riot ever plan on keeping the many many promises they made to the community or is your game plan to continuously spit in our faces?
...Do you really expect someone at Riot to answer a self-incriminating argument like that?

To even try would be accepting what you just said as fact.


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Chris Green

Senior Member

01-11-2014

Quote:
Originally Posted by Riot Blackrook View Post
I'm relatively new at Riot so I could be wrong... but I don't believe we are in the habit of making "promises" on the forums. If something is at the stage where the company is ready to promise it, it will show up on the client News ticker.

Even is something goes live on PBE and you see it via Surrender-at-20, Reign of Gaming, etc- there's still no gauruntee that will ever be released on the live environments.
you are wrong

RP purchase rewards promised in January 2013 for example

or any of this http://forums.na.leagueoflegends.com....php?t=3459144


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Nasuuna

Senior Member

01-11-2014

Quote:
Originally Posted by Riot Blackrook View Post
I'm relatively new at Riot so I could be wrong... but I don't believe we are in the habit of making "promises" on the forums. If something is at the stage where the company is ready to promise it, it will show up on the client News ticker.

Even is something goes live on PBE and you see it via Surrender-at-20, Reign of Gaming, etc- there's still no gauruntee that will ever be released on the live environments.
imma quote this in every scorched earth renekton thread


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Absolut Eff Oo

Senior Member

01-11-2014

East coast server where?!?!?!? Idgaf about riots empty promises


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AnonTwo

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Senior Member

01-11-2014

Quote:
Originally Posted by Riot Blackrook View Post

Even is something goes live on PBE and you see it via Surrender-at-20, Reign of Gaming, etc- there's still no gauruntee that will ever be released on the live environments.
It's probably worth mentioning that both Reign of Gaming and Surrender-at-20 have disclaimers saying this exact thing.

Unfortunately, i've also seen it get ignored a few times and show up here anyway.


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Cirath

Senior Member

01-11-2014

43 red post, damn. 2 bad I can't read ALL of them :P


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Gaggle of Koalas

Senior Member

01-11-2014

Quote:
Originally Posted by Riot Blackrook View Post
I'm relatively new at Riot so I could be wrong... but I don't believe we are in the habit of making "promises" on the forums. If something is at the stage where the company is ready to promise it, it will show up on the client News ticker.

Even is something goes live on PBE and you see it via Surrender-at-20, Reign of Gaming, etc- there's still no gauruntee that will ever be released on the live environments.
Damn it Blackrook, let us be senselessly angry and hold our grudges for an inordinate amount of time!

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lightdragoon88

Senior Member

01-11-2014

Quote:
Originally Posted by AnonTwo View Post
What do you expect him to say?

"Yeah, i know"

New Thread:
"RITO KNOWS, THEY DON'T CARE"
"Greedy Rito is greedy"

Or how about

"Well there's not much we can do about that, 1350 skins are priced for their quality"

and then a flame war starts between two groups over it, while Riot tries to avoid the flame war and gets called out for it

"WHY YOU IGNORE IT, YOU SCARED OF THE TRUTH!?"

Seriously, what do you WANT him to say to that? What is a guy supposed to say to someone saying "We want 1350 skins for 975"?

It's like...what do you WANT!?

http://www.youtube.com/watch?v=qwAT_5zcCnI


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omgWTFyVampBak

Member

01-11-2014

Quote:
Originally Posted by Riot Zephyreal View Post
I obviously can't speak for all Rioters, but I think this is largely a perception issue more than an actual issue of Riot abandoning the forums for Reddit.

Without knowing the specific reasons why it happens (honestly I don't), there are a few reasons I can think of as to why a Rioter would post on Reddit rather than the forums in any given instance:
-The most common one I believe is that the Rioter posting on Reddit is, in fact, a Redditor (is that a word?). That's probably just the main site they use to see what's going on in the community, and they are just more comfortable there. For example, I read both Reddit and the forums (forums way more often), but I prefer posting on the forums (and Twitter if that counts). Recently, I have only seen Magus post on Reddit, but I've only ever seen Morgageddon post on the forums. Xelnath and CertainlyT (to name a few) post on both. I'm also certain there are tons of Rioters who don't use either, and stick to other mediums of communication such as Twitter.
-As far as I know, there is nobody forcing a Rioter to post specifically in Reddit or the forums or any one place over the other. Comfort is a huge point, but it could be that a topic a Rioter wants to address was put up on Reddit but not on the forums. For any big topics, like the preseason 4 introduction posts, you saw the Rioters involved with those taking the initiative on both Reddit and the forums. So I highly doubt there is any sort of "I'm going to spite the forums and only post on Reddit" mindset going on here, or any managers/bosses of Rioters forcing them to stick to Reddit only.
-Maybe it's just that the Rioters that do post on Reddit are more vocal than the Rioters who prefer the forums. Again, few reasons that could account for this: The Rioters are more vocal in general... the pressure and expectations WizardCrab talked about is less so on Reddit (?), there are more Riot-response friendly topics on Reddit than the forums, etc.

To add on to WizardCrab's posts about the lack of Riot posts in the forums recently in general, I'm pretty sure he hit the mark when he was talking about how busy Riot was (and still is) starting a few months ago. We've had preseason 4, 3 events, and a 4th event coming up... all in a matter of 3-4 months. I used to post on the forums every so often, even in joke threads or whatever, but haven't really had much time to do so. That doesn't mean we don't read the forums though (I know I make at least one visit per day).

As far as the content of the posts themselves... I do believe that on the forums there is somewhat of a sense that it would be better if subject matter experts (aka the guys who get paid to handle the content being discussed) would be the best Rioters to hold a conversation in the thread. For example, whatever merits I think I have to engage in a talk about high level gameplay, the most visible thing people will see about me when I post is: I'm Gold ranked, and I work in Player Support. Those two things aren't exactly screaming "Listen to me because I know more than everyone else" when it comes to gameplay.

Plus when it comes to things we don't have control over, like future plans, release dates, etc... It would be terrible if someone outside of the team commits that team and the LoL community to an expectation. It's like me saying Season 4 is set to start tomorrow, but I don't even work on the team that decides that, and now that team has pressure to release it tomorrow (and I'm likely getting reprimanded). There's also a few instances of when things were presented that probably could've been done with more tact and the aftermath wasn't what I would consider "sexy". But hey, as WizardCrab said, we're human and we make mistakes.

Ultimately, outside of teams who require interaction with the community as part of their job function (community team and balance team are the two that come to my mind) I don't think any Rioter is forced to post on here, Reddit, or anywhere else. Most of us probably who do post probably do so because we simply enjoy it and feel we can contribute. If those two factors aren't met for a Rioter, I wouldn't blame that Rioter at all for not posting.

I think I covered most of the concerns from my perspective, but like I said I do read the forums daily so if there is something that I feel I can contribute to, I'll try once I have more time.


PS:
Sorry for invading your Q&A WizardCrab, please continue... and don't hurt me T_T
thank you for the post, but when the announcement forum hasnt been used in forever and the announcements get made on reddit it gets annoying. it should be professional courtesy to at least post them in GD or announcements on top of reddit, if it wasnt for some random person i would of never found out about the ip boost for validating emails, how hard is it exactly to copy paste a msg to your own forum?


its fine to use reddit. its not fine to make announcements there and not tell anyone about it outside of reddit. i SHOULD NOT have to go to a subreddit to find out news about the game i play and whos site i visit daily.


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Zephyreal

Player Support Specialist

01-11-2014
43 of 81 Riot Posts

Quote:
Originally Posted by SomeLamePun View Post
I don't see why you don't just ignore the portion of the community that is obviously rubbish. Who cares if someone is butthurt about the prices? If people are spending and it's lead to increased profits then its clearly working. I get that you don't want to have to go on the forums and see people flaming Riot or Riot employees, but I think it's pretty simple to just ignore those people and focus on the portion of the community that is being positive and actually attempting to ask legitimate questions.
I don't think "ignoring" is necessarily the right thing to do. However, when we actually pull the trigger to post as opposed to just reading is more a matter of is there an opportunity to be constructive/productive to that particular post?

For example, let's say two people walk up to me. The first goes "OMG WHAT YOU ARE WEARING IS SO !%!#@$#% UGLY I WANT TO PUNCH YOU IN THE FACE RIGHT NOW FOR MAKING MY EYES HURT" versus "I don't really like what you're wearing, but here are some specific reasons why, some suggestions for improvement.. what do you think?". I am exposed to both people's thoughts (read both threads), but I'm most likely going to actually open my mouth to speak (post) to the second person.

Now, if what I was wearing at the time was in fact a crime against fashion, then both people are "right" and bring up good points, so it's good that I absorbed both as opposed to completely ignoring the less tactful individual... It's just that I'm going to be more communicative with the second person. And of course if the second person never comes up and says that, then I can easily just think the first person is some crazy dude harassing me for no reason, which is a fault of both parties (his approach, and my lack of understanding)

As far as the positive posts or some of the neutral posts go... usually by the time I see it someone has already posted exactly what I was going to say, so I don't feel the need to post anymore. Opportunity of being constructive/productive to the thread is no longer there if my thoughts were already taken (outside of polls)