Purchased RP but didn't get?

First Riot Post
123
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Amer

Member

12-19-2013

Just purchased RP it charged me but it didn't add the RP I even re logged and checked purchase history but it says nothing... ???


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Amer

Member

12-19-2013

bump


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Amer

Member

12-19-2013

riot plz


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Biosilk

Junior Member

12-19-2013

Yup, spent 10 bucks, haven't gotten it, but my card was charged for it.


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Cook Clean Carry

Member

12-19-2013

Pretty sure there has been a message on the top of the client near the play button for the past few hours that says RP purchases have been disabled.


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Amer

Member

12-19-2013

didn't see any such message, and it should have prevented me from making the purchase if it was disabled


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Sloppymoist

Member

12-19-2013

First headline when I log in reads "purchase of riot points has been temporarily disabled."

I think that means you're not supposed to try and buy them yet. You'll probably get an automatic refund a day later.


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Chager

Producer

12-19-2013
1 of 2 Riot Posts

Hey guys,

We've been seeing a lot of high load on the store and had RP purchases temp disabled. We see small spikes in traffic as things like our store cache clear, and during that time you may see timeouts for RP purchase. If it fails, your card shouldn't be charged for any purchases (because it doesn't completely go through the system). If you see that you are charged but haven't receive the RP, contact PS and they'll get you squared away.

Thanks,
-Chager


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Biosilk

Junior Member

12-19-2013

The only thing i see is the message saying that the showdown has been enabled.


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Chager

Producer

12-19-2013
2 of 2 Riot Posts

We turned RP purchase back on about an hr ago and removed the ticker message. (You'll only see the msg. when we've got issues).

Thanks,
-Chager


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