Anyone else having Bug Splat issues?

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SirtyStan

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Senior Member

12-16-2013

I queued into Ranked today and got into champ select, everything's fine. Connection is fine, no lag whatsoever.

The game starts and after about a minute I get a "Cannot connect to server" error and it sends me back to the client. I try again and I get a Bug Splat. Again, and another Bug Splat. I get frustrated since I won't connect and I'd end up being behind in my lane (I was top). I restart the client and re-log, and try again and again. Still the same error.

Eventually I have to restart my computer and by the time I actually manage to connect we're 11 minutes in, and I'm a level 1 Kayle versus a fed level 10 Mordekaiser who's already on my inner turret.

Needless to say we surrendered at 20 minutes and everyone blames each other (although a lot was directed at me) and I lose 19 LP.

Anyone else having these issues? They just started on me today and I'm about to go into game again to see if it'll work this time.


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RiotTyphon

Development Communications Coordinator

12-16-2013
1 of 1 Riot Posts

Quote:
Originally Posted by SirtyStan View Post
I queued into Ranked today and got into champ select, everything's fine. Connection is fine, no lag whatsoever.

The game starts and after about a minute I get a "Cannot connect to server" error and it sends me back to the client. I try again and I get a Bug Splat. Again, and another Bug Splat.
Bug Splats are generally related to a hardware configuration problem or a corrupted installation. We have a KB about bug splats here: https://support.leagueoflegends.com/...plat-Solutions

Most likely, in my experience, the cause of the problem is due to a corrupted game installation (due to the recent patch not installing correctly) or that you need to update your graphics drivers (due to the recent patch, we may be utilizing a more recent update for your card). I would suggest starting there, and if the problem continues, to submit a support ticket here: https://support.leagueoflegends.com


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SirtyStan

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Senior Member

12-16-2013

Quote:
Originally Posted by RiotTyphon View Post
Bug Splats are generally related to a hardware configuration problem or a corrupted installation. We have a KB about bug splats here: https://support.leagueoflegends.com/...plat-Solutions

Most likely, in my experience, the cause of the problem is due to a corrupted game installation (due to the recent patch not installing correctly) or that you need to update your graphics drivers (due to the recent patch, we may be utilizing a more recent update for your card). I would suggest starting there, and if the problem continues, to submit a support ticket here: https://support.leagueoflegends.com
Thank you for the prompt reply!

But I've actually very recently updated my graphics driver because I needed to update it so that XCOM: Enemy Unknown would stop crashing, and I haven't had download/update issues with my LoL client at all.

It was just a one-time thing (played another game and nothing happened) but when it does happen it really kills the experience for everyone on the team.

I just wanted to see if anyone else was having those problems.


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sutsith

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Junior Member

12-16-2013

I'm getting the same unable to connect to server, check your firewall status bs message. Nothing has changed on my computer since i played 7 hours ago. I am able to logon to the EU server but i can't get into my NA account.


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Interwebster

Senior Member

12-16-2013

Yeah this has been happening to me for 2 patches now, i have reinstalled once and repaired twice and it has still been happening. I created a thread in the support forums but it was ignored.


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KAPTINFANCY

Senior Member

12-16-2013

not me