11/17 - 18 NA Issues Update

First Riot Post
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Joeschmo626

Junior Member

11-18-2013

well idk where to go for this buuuuut...... I bought a champ and LoL happened to crash at that exact moment... and well...when I logged in after the fix...im out of my points and I get no champ. I go to my purchase history, it pops up there but it says non-refundable.

anyone direct me to the right direction or help me out. thanks.


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Riot Hawknet

Assistant Producer

11-18-2013
3 of 3 Riot Posts

Quote:
Originally Posted by Joeschmo626 View Post
well idk where to go for this buuuuut...... I bought a champ and LoL happened to crash at that exact moment... and well...when I logged in after the fix...im out of my points and I get no champ. I go to my purchase history, it pops up there but it says non-refundable.

anyone direct me to the right direction or help me out. thanks.
Follow this link and submit a help request, and you'll get taken care of:

https://support.leagueoflegends.com/...s_requests/new


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SavageMark

Junior Member

11-18-2013

Quote:
Originally Posted by Riot Hawknet View Post
Follow this link and submit a help request, and you'll get taken care of:

https://support.leagueoflegends.com/...s_requests/new
Could this also cause Fps drops because I was seriously considering buying a new computer.


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HungInJapan

Senior Member

11-18-2013

thanks rito


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TaintCrums

Member

11-18-2013

Quote:
Originally Posted by SavageMark View Post
Could this also cause Fps drops because I was seriously considering buying a new computer.

Anyone else thinking, "uhhh what?"


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likadik

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Member

11-18-2013

ok so i've been having this issue for a few weeks now where i cant buy anything from the store, when i first open the store it says Session has Expired then it quickly loads the store and goes to the featured page. Then when i click on one of the tabs the screen flashes and it goes back to the featured page. Can anyone help me out here? Also when viewing champs to buy skins the Unlock Now tab is grayed out and keeps saying unavailable*. Please help a brotha out here!

Thanks in advance.


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SoullessInferno

Senior Member

11-18-2013

So the server is coming back up but still, 2 months later, nothing is being done about evening lag. Cool riot (y)


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Supreme Lulu

Member

11-18-2013

Quote:
Originally Posted by Riot Hawknet View Post
Follow this link and submit a help request, and you'll get taken care of:

https://support.leagueoflegends.com/...s_requests/new
Yeah right, something similar happened to me during harrowing store crash at the start of the event but with a skin and they refused to do anything about it since it did not show up in their system :P


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Doctor Kae Pu

Junior Member

11-18-2013

so no loss prevention?


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Razz Pitazz

Senior Member

11-19-2013

Quote:
Originally Posted by likadik View Post
ok so i've been having this issue for a few weeks now where i cant buy anything from the store, when i first open the store it says Session has Expired then it quickly loads the store and goes to the featured page. Then when i click on one of the tabs the screen flashes and it goes back to the featured page. Can anyone help me out here? Also when viewing champs to buy skins the Unlock Now tab is grayed out and keeps saying unavailable*. Please help a brotha out here!

Thanks in advance.
I had this problem about a year ago

https://support.leagueoflegends.com/...-your-request-

If that does not work resort to the advanced internet options method.
If that does not work check your firewall ports.
If that does not work try doing an AIR reinstall.
If THAT does not work try running a repair.
If THAT does not work.....


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