Launcher Bug

First Riot Post
Comment below rating threshold, click here to show it.

Azolos

Member

09-04-2013

Every time i try to open League all I see is the crest then it freezes not even getting to the patcher


Comment below rating threshold, click here to show it.

Dannamoth

QA Analyst

Follow Dannamoth on Twitter

09-04-2013
1 of 2 Riot Posts

Quote:
Originally Posted by Azolos View Post
Every time i try to open League all I see is the crest then it freezes not even getting to the patcher
Would you mind uploading the logs found in (or whereever you installed League of Legends):

C:\Riot Games\League of Legends\Logs\Patcher Logs
C:\Riot Games\League of Legends\RADS\rads_user_kernel.log

You can attach the files in that directory to a forum post.


Comment below rating threshold, click here to show it.

GetzJiggy

Member

09-04-2013

I actually downloaded patch successfully and started playing a game
The game 100% froze on me half way through.
I ran the repair multiple times, but still says "update failed" whenever i open the launcher
Logs attached.
PLEASE HELP!
Thank You!

Attached Files
File Type: log 2013-09-04T21-35-16_launcher.log (32.6 KB, 52 views)

Comment below rating threshold, click here to show it.

Azolos

Member

09-04-2013

Here

Attached Files
File Type: log1 rads_user_kernel.log1 (15.8 KB, 38 views)
File Type: log rads_user_kernel.log (13.7 KB, 27 views)

Comment below rating threshold, click here to show it.

Dannamoth

QA Analyst

Follow Dannamoth on Twitter

09-04-2013
2 of 2 Riot Posts

Quote:
Originally Posted by GetzJiggy View Post
I actually downloaded patch successfully and started playing a game
The game 100% froze on me half way through.
I ran the repair multiple times, but still says "update failed" whenever i open the launcher
Logs attached.
PLEASE HELP!
Thank You!

If you copy "C:\Riot Games\League of Legends\RADS\projects\lol_launcher\releases\0.0.0. 182\deploy\RiotRadsIO.dll" from that directory into this directory "C:/Riot Games/League of Legends/RADS/RiotRadsIO.dll"

It *should* fix your issue. The file you're copying is "RiotRadsIO.dll".


Comment below rating threshold, click here to show it.

Katsuma Clemens

Junior Member

09-04-2013

I'm having similar problems, the launcher won't let me go past the crest. This started happening after I DC'd in a game, and when that game ended I was forcefully ejected from the entire program, only to be unable to come back in due to the launcher freezing constantly.

Attached are the requested logs.

EDIT: After leaving my computer alone after a re-attempt it has now let me in. I'm not sure what changed, if anything. Will continue to monitor the launcher's behavior and see if it acts like before.

Attached Files
File Type: log rads_user_kernel.log (14.2 KB, 38 views)

Comment below rating threshold, click here to show it.

Azolos

Member

09-05-2013

bump


Comment below rating threshold, click here to show it.

Azolos

Member

09-05-2013

Tried uninstalling and re-installing no change


Comment below rating threshold, click here to show it.

Azolos

Member

09-05-2013

Please help nothing is working!


Comment below rating threshold, click here to show it.

Azolos

Member

09-05-2013

I think it may be fixed it is downloading the patch now