@Riot, Please respond!

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cmoorewilliams

Junior Member

08-05-2013

Hey everyone,

I've come to realize after speaking with other people that play on the Mac Beta, that we have a lot of similar problems. Especially after the most current patch.

Some of the most commonly occuring(and most frustrating) include:

1. Death lag (Screen freezes and FPS drops to 0 for a few seconds the moment you die)
2. End Screen Victory/Defeat lag(as soon as you hit "CONTINUE", it is an incredibly slow load to get back to your desktop and the post game lobby)
3. INCREDIBLY bad FPS for the first few minutes, making any early game invades/ganks literally impossible to play a part in
4. Lag in game at seemingly random times, causing FPS to drop to ~04-15
5. Extensive lag when running LoL and any browser, regardless of whether or not the page is updating/being changed
6. Occasionally will just force quit or freeze completely
7. f you force quit it because it froze, often will not load properly again (until restart, or not even then) - in a previous patch it suddenly force quit and gave my friend,(FlamingoTango) a "You are in game" error when they weren't in game (Their specs being 10.6.82.4 Ghz Intel Core 2 Duo4 GB 1067 MHz DDR3)


Thanks for any replies/feedback, and I hope desperately there are fixes.



vRelyk


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Flamingo Tango

Junior Member

08-05-2013

These are problems that both vRelyk and I share. Everything except for 4 have been happening since the mac version came out, and 4 has happened since the last patch or so (Udyr's).

There are many moments of FPS going to 01. 4 is absolutely horrible. 3 has been a problem for me, but not so bad because it seems to happen mostly on ARAM (where it is a crisis) but while it lags on Classic too, not enough such that everything is a crisis because usually that's when the respective junglers are getting leashes, but it's very annoying and disruptive. 5 used to be manageable but has recently gotten to the point where it is practically impossible to play with a browser running. (Sometimes it's able to, and sometimes its not, in which actually have to switch out and quit the browser). The smooth switching between browser (which often will have a build guide on it and such) and LoL of Windows (I know, I was playing this on a Windows partition before) on mac is a pipe dream. Any switching between applications is very laggy.


The rest of them are really annoying and disruptive. 04 and 05 are the most pressing ones for gameplay (just making it hard to play).


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Flamingo Tango

Junior Member

08-05-2013

Death Lag- to be more specific, Death Lag also interferes with the game. Death Lag happens right before death, so lately it's been impossible to use such a spell like barrier to save oneself.


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cmoorewilliams

Junior Member

08-06-2013

Death lag for me:
The second I'm "officially" dead in game (other people see me as dead) The FPS drops to 0 for a couple seconds. In all honestly it just tells me I'm dead and it's a million times more frustrating than just dying


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cmoorewilliams

Junior Member

08-06-2013

bump


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WubaWuba

Junior Member

08-07-2013

Bump


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Hue Manatee

Junior Member

08-08-2013

I have some lag, but my biggest problem is the game freezing. It's been happening consistently since 3.10. My game will freeze and I wont be able to alt tab or quit out of it. Other programs like skype will still be running in the background. I end up restarting my whole computer. It's happened to me 3 times now since the patch. The last time it happened (just now) i restarted my computer and when i came back it had given me the AFK warning.


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Sjafi

Senior Member

08-27-2013

@Riot,

This 'death lag' is a real issue with most mac users, they just don't publicly state it in the forums. What's happening here is the game hasn't loaded or seen a graphic animation in a while, and when the game finally DOES see it, it freezes for a moment, thus ruining your gameplay. This happens to me quite a bit and has extended from 'death lag' to 'new skill lag.'

These graphic glitches are really stopping a lot of us from being capable of playing the game at a fast-response rate 100% of the time. Often times, the graphic glitch will happen during clutch moments(escape spell of opponent that my machine hasn't processed yet) and causes me to lose a kill.

The mac client STILL has left click mouse issues for me, with multiple mice. I've found that every single wireless mouse on the Mac client has an unreliable left click Wired mice seem to be working as expected. Please investigate!


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Brentmeister

Associate Software Engineer

08-27-2013
1 of 3 Riot Posts

Thanks for the clear and concise feedback. I'll do my best to address your points. Please excuse my brevity as I wanted to get through them all. If you need any clarification on a point just let me know.

1. Death lag (Screen freezes and FPS drops to 0 for a few seconds the moment you die)
This happens to me only on my first death. I figured it's just another instance of #4. Does it happen everytime for you?

2. End Screen Victory/Defeat lag(as soon as you hit "CONTINUE", it is an incredibly slow load to get back to your desktop and the post game lobby)
The game takes a long time to shutdown on Windows too. It's something we're looking at but there isn't a quick fix.

3. INCREDIBLY bad FPS for the first few minutes, making any early game invades/ganks literally impossible to play a part in
The first few minutes? I get bad FPS for the first 5 seconds but it goes away.

4. Lag in game at seemingly random times, causing FPS to drop to ~04-15
We've noticed that the hitching lengths are slightly longer on Mac. We've already fixed specific instances of hitching that we've found. If you can list any specific cases we can file bugs for them. We're also working on a solution to get rid of hitching forever on both Windows and Mac.

5. Extensive lag when running LoL and any browser, regardless of whether or not the page is updating/being changed
Another user posted about this earlier. It seems to have to do with Flash lagging Mac bad. If you have a flash player open your Mac will just be slower. We can't really fix this from our end.

6. Occasionally will just force quit or freeze completely
This isn't necessarily unique to Mac. We get crashes/freezes on Windows as well. Obviously we try to fix them as we detect them. The key to fixing any of these issues is having a reliable way to make them happen. Once we have a reliable way to make a crash happen we can fix it. If you are getting Bugsplats filling out information(map, mode, spectating?) about what you were doing at the time of the crash is extremely helpful! Note: Fixes in 3.11 should fix about 90% of mac crashes.

7. f you force quit it because it froze, often will not load properly again (until restart, or not even then) - in a previous patch it suddenly force quit and gave my friend,(FlamingoTango) a "You are in game" error when they weren't in game (Their specs being 10.6.82.4 Ghz Intel Core 2 Duo4 GB 1067 MHz DDR3)
I am a little unclear on this point. So his game froze. He Force Quit the app. Then it told him he was in game but he wasn't? If he force quit he should still be attached to the game afterwards(it's still going on in the server).


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messypuddle

Member

08-27-2013

Quote:
Originally Posted by vRelyk View Post
Hey everyone,

3. INCREDIBLY bad FPS for the first few minutes, making any early game invades/ganks literally impossible to play a part in
4. Lag in game at seemingly random times, causing FPS to drop to ~04-15
5. Extensive lag when running LoL and any browser, regardless of whether or not the page is updating/being changed

vRelyk
This happens to me on windows. I'm lucky if I can get 15 fps at any point in the game. I often hit 3-4 fps for long lengths of time in game.


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