@ Lyte: what is your next step

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Magnan

Senior Member

03-12-2013

i was curious if you will humor me. 1 how do you think he tribunal is going as far as accuracy and corruption. 2 do you plan on doing anything else with the honor systems past what you have. 3 how are you?

1: as far as tribunal goes specifically what areas like groupthink and unbanable offenses go.
2: honor intiative: do you plan on going further with this kidna laike how the recruit a friend system goes?
3: and honestly how are ya?
4: that and anything you would like to announce to us .


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Lyte

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Lead Social Systems Designer

Follow RiotLyte on Twitter

03-12-2013
1 of 21 Riot Posts

1. How is the Tribunal doing, and what's in mind for the future?
a. We're at a point in the Tribunal where we're consistently identifying then reforming or removing the most toxic players in the game. It has a high accuracy, and an extremely low false punish rate.

Regarding Groupthink, I've talked about this issue here: http://na.leagueoflegends.com/board/...40485#35540485

However, the Tribunal is not the complete player behavior solution. It's just one piece of the toolkit. In the past year, we've been conducting a lot of research on the player behavior space. What are the biggest problems? What systems could we add to the community player behavior toolkit to help enact change in this online culture? We know that speed and clarity play critical roles in shaping behavior, and speed is a current weakness of the Tribunal. We're exploring whether we can do anything to improve the speed of the Tribunal, or improve the speed of feedback for negative behavior in general.

In the future, we've decided to make a pretty big shift away from spotlighting toxic behaviors and focus on features that improve the experiences for the vast majority of our players--the neutral and positive players in League of Legends.


2. What are your plans for the Honor Initiative?
a. Player behavior systems are experiments in progress. We've been iterating on the Tribunal and implementing new features and tweaks for over 12 months! The Honor Initiative is the 2nd piece of the community player behavior toolkit, and is still in its early stages. We recently used Honor to help identify players that were positive during the Snowdown Showdown and awarded them a surprise Santa Baron icon. We're going to take the lessons we learned from this, and potentially plan more events around our positive players in the future; for example, a fun event might be to give players a goodie for being awesome at identifying and honoring positive players.

Similarly to the first question, we're also exploring ways to provide faster feedback for positive behavior in general.


3. How are you?
a. Bet you didn't expect me to answer your post! I'm doing well.


4. Anything you would like to announce?
a. We've been experimenting a lot with account restrictions on the PBE. We agree with players that bans are not the complete solution--some players are deterred by bans, but some also create new accounts and just shift their toxicity onto a smurf account. The first experiment we tried was a 'restricted chat mode' [http://na.leagueoflegends.com/board/...hp?p=34913351]. We're intrigued by the potential it showed on the PBE, and are currently figuring out how to test a large-scale version of this on live servers.

Secondly, I've been seeing a bunch of threads about pick order versus call order in Champion Select. We have been running a lot of research on Champion Select and agree, Champion Select is currently not the ideal environment for teamwork. Sometime tomorrow I hope to grab statuskwoh and davin and see if we can have a discussion with players about Champion Select. I'd like to talk about some of the current problems with Champion Select and why the problems are difficult to solve; however, this is a problem I hope the player behavior team can take on in the future.


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CommandShockwave

Senior Member

03-12-2013

Quote:
Originally Posted by Lyte View Post
1. How is the Tribunal doing, and what's in mind for the future?
a. We're at a point in the Tribunal where we're consistently identifying then reforming or removing the most toxic players in the game. It has a high accuracy, and an extremely low false punish rate.

Regarding Groupthink, I've talked about this issue here: http://na.leagueoflegends.com/board/...40485#35540485

However, the Tribunal is not the complete player behavior solution. It's just one piece of the toolkit. In the past year, we've been conducting a lot of research on the player behavior space. What are the biggest problems? What systems could we add to the community player behavior toolkit to help enact change in this online culture? We know that speed and clarity play critical roles in shaping behavior, and speed is a current weakness of the Tribunal. We're exploring whether we can do anything to improve the speed of the Tribunal, or improve the speed of feedback for negative behavior in general.

In the future, we've decided to make a pretty big shift and focus on features that focus on improving the experiences for the vast majority of our players--the neutral and positive players in League of Legends.


2. What are your plans for the Honor Initiative?
a. Player behavior systems are experiments in progress. We've been iterating on the Tribunal and implementing new features and tweaks for over 12 months! The Honor Initiative is the 2nd piece of the community player behavior toolkit, and is still in its early stages. We recently used Honor to help identify players that were positive during the Snowdown Showdown and awarded them a surprise Santa Baron icon. We're going to take the lessons we learned from this, and potentially plan more events around our positive players in the future; for example, a fun event might be to give players a goodie for being awesome at identifying and honoring positive players.

Similarly to the first question, we're also exploring ways to provide faster feedback for positive behavior in general.


3. How are you?
a. Bet you didn't expect me to answer your post! I'm doing well.


4. Anything you would like to announce?
a. We've been experimenting a lot with account restrictions on the PBE. We agree with players that bans are not the complete solution--some players are deterred by bans, but some also create new accounts and just shift their toxicity onto a smurf account. The first experiment we tried was a 'restricted chat mode' [http://na.leagueoflegends.com/board/...hp?p=34913351]. We're intrigued by the potential it showed on the PBE, and are currently figuring out how to test a large-scale version of this on live servers.

Secondly, I've been seeing a bunch of threads about pick order versus call order in Champion Select. We have been running a lot of research on Champion Select and agree, Champion Select is currently not the ideal environment for teamwork. Sometime tomorrow I hope to grab statuskwoh and davin and see if we can have a discussion with players about Champion Select. I'd like to talk about some of the current problems with Champion Select and why the problems are difficult to solve; however, this is a problem I hope the player behavior team can take on in the future.
The league system was a fantastic first step towards eliminating ladder anxiety (I've done a bunch of ranked now because of it)...

But the one thing that will always keep me afraid of it is champ select. Just that feeling of 'I hope they don't argue, and I hope I can play a position I'd like'. Fix that, and consider me a ranked player for life.


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ecstaSTEVE

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Member

03-12-2013

oh snap, what a post. good to hear that champ select is receiving attention.


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Dayblazer

Senior Member

03-12-2013

The first experiment we tried was a 'restricted chat mode'
I like this. I think its a good step to stop some smurfs.


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Treeke

Senior Member

03-12-2013

Lyte please, make something about the placebo system. It's not fun anymore and satan baron wasn't enough.


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Arizel

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Senior Member

03-12-2013

Great response, it answered more than a few questions of my own. But I should have you know this Lyte. One of my friends, did not play Lol at all during the snowdown showdown or for months previously, but when we got him to get on once about a month ago, probably a little less, he was gifted with the Santa Baron icon, The significance of this was thus, he did not participate in the snowdown showdown or the harrowing at all, yet he got the santa baron icon.


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Ep1cLeprechaun

Senior Member

03-12-2013

Quote:
Originally Posted by Lyte View Post
1. How is the Tribunal doing, and what's in mind for the future?
a. We're at a point in the Tribunal where we're consistently identifying then reforming or removing the most toxic players in the game. It has a high accuracy, and an extremely low false punish rate.

Regarding Groupthink, I've talked about this issue here: http://na.leagueoflegends.com/board/...40485#35540485

However, the Tribunal is not the complete player behavior solution. It's just one piece of the toolkit. In the past year, we've been conducting a lot of research on the player behavior space. What are the biggest problems? What systems could we add to the community player behavior toolkit to help enact change in this online culture? We know that speed and clarity play critical roles in shaping behavior, and speed is a current weakness of the Tribunal. We're exploring whether we can do anything to improve the speed of the Tribunal, or improve the speed of feedback for negative behavior in general.

In the future, we've decided to make a pretty big shift and focus on features that focus on improving the experiences for the vast majority of our players--the neutral and positive players in League of Legends.


2. What are your plans for the Honor Initiative?
a. Player behavior systems are experiments in progress. We've been iterating on the Tribunal and implementing new features and tweaks for over 12 months! The Honor Initiative is the 2nd piece of the community player behavior toolkit, and is still in its early stages. We recently used Honor to help identify players that were positive during the Snowdown Showdown and awarded them a surprise Santa Baron icon. We're going to take the lessons we learned from this, and potentially plan more events around our positive players in the future; for example, a fun event might be to give players a goodie for being awesome at identifying and honoring positive players.

Similarly to the first question, we're also exploring ways to provide faster feedback for positive behavior in general.


3. How are you?
a. Bet you didn't expect me to answer your post! I'm doing well.


4. Anything you would like to announce?
a. We've been experimenting a lot with account restrictions on the PBE. We agree with players that bans are not the complete solution--some players are deterred by bans, but some also create new accounts and just shift their toxicity onto a smurf account. The first experiment we tried was a 'restricted chat mode' [http://na.leagueoflegends.com/board/...hp?p=34913351]. We're intrigued by the potential it showed on the PBE, and are currently figuring out how to test a large-scale version of this on live servers.

Secondly, I've been seeing a bunch of threads about pick order versus call order in Champion Select. We have been running a lot of research on Champion Select and agree, Champion Select is currently not the ideal environment for teamwork. Sometime tomorrow I hope to grab statuskwoh and davin and see if we can have a discussion with players about Champion Select. I'd like to talk about some of the current problems with Champion Select and why the problems are difficult to solve; however, this is a problem I hope the player behavior team can take on in the future.
Thanks for the helpful information Lyte! But I'm wondering, under what circumstances could someone lose their honor ribbon? I had it a long time ago, and got Santa Baron, but its now gone. Could it be lost just because my honor ratio lowered, or did I do something wrong?


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LoLPro Rubysea

Junior Member

03-12-2013

Quote:
Originally Posted by Lyte View Post
1. How is the Tribunal doing, and what's in mind for the future?
a. We're at a point in the Tribunal where we're consistently identifying then reforming or removing the most toxic players in the game. It has a high accuracy, and an extremely low false punish rate.

Regarding Groupthink, I've talked about this issue here: http://na.leagueoflegends.com/board/...40485#35540485

However, the Tribunal is not the complete player behavior solution. It's just one piece of the toolkit. In the past year, we've been conducting a lot of research on the player behavior space. What are the biggest problems? What systems could we add to the community player behavior toolkit to help enact change in this online culture? We know that speed and clarity play critical roles in shaping behavior, and speed is a current weakness of the Tribunal. We're exploring whether we can do anything to improve the speed of the Tribunal, or improve the speed of feedback for negative behavior in general.

In the future, we've decided to make a pretty big shift and focus on features that focus on improving the experiences for the vast majority of our players--the neutral and positive players in League of Legends.


2. What are your plans for the Honor Initiative?
a. Player behavior systems are experiments in progress. We've been iterating on the Tribunal and implementing new features and tweaks for over 12 months! The Honor Initiative is the 2nd piece of the community player behavior toolkit, and is still in its early stages. We recently used Honor to help identify players that were positive during the Snowdown Showdown and awarded them a surprise Santa Baron icon. We're going to take the lessons we learned from this, and potentially plan more events around our positive players in the future; for example, a fun event might be to give players a goodie for being awesome at identifying and honoring positive players.

Similarly to the first question, we're also exploring ways to provide faster feedback for positive behavior in general.


3. How are you?
a. Bet you didn't expect me to answer your post! I'm doing well.


4. Anything you would like to announce?
a. We've been experimenting a lot with account restrictions on the PBE. We agree with players that bans are not the complete solution--some players are deterred by bans, but some also create new accounts and just shift their toxicity onto a smurf account. The first experiment we tried was a 'restricted chat mode' [http://na.leagueoflegends.com/board/...hp?p=34913351]. We're intrigued by the potential it showed on the PBE, and are currently figuring out how to test a large-scale version of this on live servers.

Secondly, I've been seeing a bunch of threads about pick order versus call order in Champion Select. We have been running a lot of research on Champion Select and agree, Champion Select is currently not the ideal environment for teamwork. Sometime tomorrow I hope to grab statuskwoh and davin and see if we can have a discussion with players about Champion Select. I'd like to talk about some of the current problems with Champion Select and why the problems are difficult to solve; however, this is a problem I hope the player behavior team can take on in the future.
Hey Lyte have you thought of a Queue system like WoW for dugeons. That way people get what they want and cannot ***** about not getting their role? This would make Queue times for AP mids and Tops longer but would likely improve quality of games.


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Ep1cLeprechaun

Senior Member

03-12-2013

Quote:
Originally Posted by Arizel View Post
Great response, it answered more than a few questions of my own. But I should have you know this Lyte. One of my friends, did not play Lol at all during the snowdown showdown or for months previously, but when we got him to get on once about a month ago, probably a little less, he was gifted with the Santa Baron icon, The significance of this was thus, he did not participate in the snowdown showdown or the harrowing at all, yet he got the santa baron icon.
I believe Santa Baron was awarded for good behavior throughout all of 2012.


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