No Harrowing Summoner Icons

First Riot Post
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gG Kaustic

Junior Member

12-03-2012

Hey, I dropped quite a bit of money on this game during the Harrowing time period, and I only got two of the icons.
As far as I know, I was supposed to get all 4 icons with the amount I spent.
I figured I'd wait it out for a while and they'd show up, but as of yet I just have the 2 lowest amount ones.

If you could get back to me and possibly add those icons for me, that would be awesome.

Thanks,
Kaustic


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gG Kaustic

Junior Member

12-03-2012

Thank you! Good Guys Riot <3


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dArtagnan

Player Support Specialist

12-03-2012
1 of 2 Riot Posts

Hey gG Kaustic!

Thank you for bringing your issue to the Help and Support Forum! After reading your thread, your experienced peaked my interest. I went ahead and performed an in-depth audit of your account regarding total purchased RP during the correct time-period. From this, I was able to confirm that you should have been eligible for all Summoner Icon Rewards.

Because of this, I went ahead and added these additional Icon's onto your account. I apologize for any inconvenience you may have encountered from not being properly awarded these Icons!

Best of luck upon the Fields of Justice!


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gG Kaustic

Junior Member

12-04-2012

Thanks dArtagnan! I really appreciate it


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Hàlgren

Junior Member

12-04-2012

While we have a Riot employee on this post and the topic, I definitely spent over the required amount of RP to get all the icons but am missing the 10,000 RP icon. Should I make a ticket for this?


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dArtagnan

Player Support Specialist

12-04-2012
2 of 2 Riot Posts

Hey Leedleflop!

In this type of situation, absolutely! Sending us a Support Ticket is the fastest way for one of us in Player Support to perform a review on your account to determine if you are in-fact missing any Summoner Icon's. You can find a link to create a new Ticket here:

https://support.leagueoflegends.com/tickets/new

We look forward to hearing from you!


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Hàlgren

Junior Member

12-04-2012

Okay, well while you are here can you give me an update on these bugsplats since this patch? Been trying for about 8 hours to play. I made a ticket about that sometime ago.