No more Refunds?

First Riot Post
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Daphigo

Junior Member

11-01-2012

Just when I wanted to use one of mine...There gone. Please let this be something wrong on the client, and not that the new refund policy was taken away! I need information please.


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SilverStorm

Member

11-01-2012

bump


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SilverStorm

Member

11-01-2012

Actually I found this, "Refund have been temporarily disabled due to technical issues. They're aware of the issue and they're working on it.

Here's the statement: https://support.leagueoflegends.com/...led-10-30-2012


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dArtagnan

Player Support Specialist

11-01-2012
1 of 2 Riot Posts

Hey guys!

Thank you for bringing your concern to the Help and Support Forum! You are absolutely correct in that we have disabled the Refund Feature temporarily in order to combat some technical difficulties we were experiencing. You can see the announcement here:

http://na.leagueoflegends.com/board/....php?t=2745201

Once we are able to turn Refunds back on, you should be able to see a new post in this thread! I hope this alleviates some confusion!


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Johnnie5DubV

Senior Member

11-02-2012

Doesn't help when i just bought jaye 3 weeks ago and now he's on sale... So if you don't get the refunds done by the time his sale is done i'm basically screwed?


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LordDeltaWolf

Junior Member

11-02-2012

Any ETA? im sorry riot but at least give us an ETA. please


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dArtagnan

Player Support Specialist

11-02-2012
2 of 2 Riot Posts

There is nothing more I would like to do that provide a ETA or a date when the Refund Feature will be operational once again. However, given the current circumstances I am unable to say when the feature will be able to be re-activated. I do sincerely apologize for any inconvenience this may cause!

Additionally Johnnie5Dubv, if you encounter a situation in which you are unable to refund due to the feature not being available, make sure to submit us a new Support Ticket so we may work with you one-on-one regarding this issue! You can find a link to submit a new ticket here:

https://support.leagueoflegends.com/tickets/new


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LordDeltaWolf

Junior Member

11-03-2012

well thx riot for trying to fix this issue at least.