Riot games should reset the refund tokens every 3 months

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BigFatDumbCat

Senior Member

09-20-2012

No, maybe reset at the start of a new season.


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Leksilijum

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Junior Member

09-20-2012

Very rude proposition. LoL is frew to play, you have champion rotations that allow you to play every champipn in the game. You don't need more than 3 refunds, even that is too much of a gift to players. Riot must make money guys, how could they make the League better for us if they didn't have the assets?


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SargeantAnonymos

Senior Member

09-20-2012

To me this sounds like trying to take a mile when they gave you a foot. The only changes I would make are being able to refund bundles with the tool and adding 1 or 2 refunds a season. But in reality I am perfectly fine with the system the way it is. Riot didn't have to do this but the fact they gave us as much as they did is more than enough. Kudos to Riot and their new direction they are taking in the finance department.


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Risemix

Senior Member

09-20-2012

Quote:
Originally Posted by Rmuller1989 View Post
No, maybe reset at the start of a new season.
I say it should work like this:

1. Each account starts with 3 refund tokens.
2. At the start of each season, each account with 0 remaining tokens is granted one token.

It seems unfair because people who refund more often would gain extra tokens, but the idea is that your account caps at one. Once you use the initial 3, you get a single extra refund per year.

Riot doesn't want to be too generous. They want people to buy RP and for it to be a good experience. They want people to feel like they've gotten their money's worth so they buy more, but they don't want you to say, buy RP once and then exchange it for something else 5 times in a row. If you want that new skin, you should want to pay more money for it.


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epiikk

Senior Member

09-20-2012

ITT: a bunch of people who aren't aware that every account has always had the ability to refund 3 things, and that this "new" feature is just an automated system to lower the total amount of support tickets

also ITT: a couple people who are clearly youngsters, and have no idea how businesses actually work with refund policies on physical items


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Risemix

Senior Member

09-20-2012

Quote:
Originally Posted by epiikk View Post
ITT: a bunch of people who aren't aware that every account has always had the ability to refund 3 things, and that this "new" feature is just an automated system to lower the total amount of support tickets

also ITT: a couple people who are clearly youngsters, and have no idea how businesses actually work with refund policies on physical items
Could tie refund tokens to the honor system.


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Alexendria

Recruiter

11-01-2012

Refunding your 3 Refund Tokens is a bad idea because Riot wouldn't make any more money, and the game would have to go pay to play. A better idea for this tho would be to add to the shop something like a 3 Refund Token package for something like 2700 RP. That way you get your tokens and Riot gets the money they need to keep the game free to play.


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AUSTRALlA

Senior Member

11-01-2012

1 token, sure.


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Shunkwugga

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Senior Member

11-01-2012

3 to start out, give out 1 more every 6 months, but never let a player have more than 3.


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Oragagashi

Senior Member

11-01-2012

I find the people on here comparing digital goods to physical ones rather absurd.....


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