New Refund Feature Available Now

First Riot Post
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Al3x4ndar

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Senior Member

09-19-2012

Quote:
Originally Posted by Hippalus View Post
We can only refund a purchase that you’ve made in the last 90 days, so no hocking last year’s promotional skins back to us!
Bummer. I hoped I'll be able to refund Demonblade Trynd that I have on my NA and EUW accounts. Trynd is unusable now, and not to mention that most of the new 975 RP skins look better then legendary skins.


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Borand

Senior Member

09-19-2012

What about content more than 90 days old? Why not refund that type of content as well?

I am not talking about RP but about IP.


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Gailardios

Junior Member

09-19-2012

Oh no, i bought Xerath like 7 months ago, anyway nice Riot.


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Hippalus

eCommerce Director

09-19-2012
3 of 9 Riot Posts

Quote:
Originally Posted by octavian1127 View Post
Can't refund Syndra bundle
You can't refund bundles using the tool but if you have refund tokens available, contact Players Support at support.leagueoflegends.com with the Subject "Bundle Refund Request", and they will process your refund and remove one refund token from your account.


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Xaephros

Senior Member

09-19-2012

Bye Malzahar!


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DNAgent

Senior Member

09-19-2012

3 in the lifetime of the account? I think the amount should reset each year. If you've used 2 refunds then a year later it should put you back at 3 (it won't add the other refund).


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Gladiator Bury

Member

09-19-2012

I love u riot


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NickCalgary

Junior Member

09-19-2012

ROIT u first time did the right thing, cheer for all those money trolled by ROIT, now i can get it back.


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Falkryus

Senior Member

09-19-2012

Please make it 150 Days I need to refund skins that I buy when I was noob


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ScottyRawr

Senior Member

09-19-2012

Quote:
Originally Posted by Hippalus View Post
Glad you like it! I can't make any promises but it wouldn't surprise me if we gave additional tokens a year from now to players who had been playing since the release of this feature and had good in-game behavior since then.
That seems fair to me. ^.^ I find you guys are fair and reasonable when it comes down to these kinds of things. Thank you for this feature!