My friend's downloader is broken

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The Crow

Member

11-17-2009

My friend has had the installer/program since July, but is still unable to find a way to play the game. He has reinstalled several times to no avail and I will show you a picture of what it looks like to him whenever he starts LoL. All of the circles continually go round and round forever. forever. forever. He does use it as admin and is using compatibility mode. I even opened several ports suggested on the forums, also to no avail. Any ideas how i could help my friend start playing?


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Deathcrow

Senior Member

11-17-2009

Sounds like this could maybe help your friend:
http://kb.leagueoflegends.com/questi...ic+DNS+Servers


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The Crow

Member

11-18-2009

1. I like your name
2. Thanks, i'll see if it helps him.


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reapermaster

Senior Member

11-18-2009

please ensure that your friend also has the most recent version of the installer at http://signup.leagueoflegends.com/download


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Jesse Perring

NOC Technician

11-18-2009
1 of 2 Riot Posts

Another page he may find useful:
http://kb.leagueoflegends.com/questi...+Does+Not+Load


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The Crow

Member

11-18-2009

He tried the first thing, but it didn't work. I may have to try it myself if he's doing it wrong....but the second one may work. I am pretty sure i lowered all of his security on Mozilla, but therein lies the problem. I will try to make IE his primary browser and see how that works with lower security.


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Jesse Perring

NOC Technician

11-18-2009
2 of 2 Riot Posts

The launcher is really an IE webpage, so only IE settings will effect the launcher.


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The Crow

Member

11-23-2009

I will see if i can fix this on his comp when i get back home. Thanks for the info and I'll repost if it doesn't help.


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ThatKaiGuy

Junior Member

11-24-2009

Make sure he's not using Norton. Buddy of mine couldn't DL for two weeks, and had the same problem. We figured out he had Norton (came with the laptop), disabled it, and everything works fine now.