UPDATE 6:19 PST Problems with 11/11/09 patch (resurrected)

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Jesse Perring

NOC Technician

11-11-2009
1 of 6 Riot Posts

Riot is aware players are having multiple issues with the patch today.

1.) Firewall errors when trying to enter games: Try running the script that reapermaster posted in the following thread (second post down):
http://www.leagueoflegends.com/board...ad.php?t=19361

2.) Errors with the launcher citing "The launcher has encountered an error..." No known solution at this time, but try the launcher common problems thread:
http://www.leagueoflegends.com/board...6087#post46087

3.) The launcher closing immediately after opening without any errors. You can solve this problem by following the instructions below:

  • Open the Start Menu
  • Open Control Panel
  • Open User Accounts
  • Select "Create a new account"
  • Enter a name for the account, hit next, and set the account to computer administrator
  • Select the account you just created
  • Select "Create a password" and follow the instructions in Windows to set a password for the account
  • Locate lol.launcher.exe (the default shortcut leads to this program)
  • Right click lol.launcher.exe and select "Run as..."
  • Select "The following user:" and enter the account you created

If you are experiencing any of these problems that started with today's patch, please attach your patcher_lib.log, dxdiag, and any game logs that you may have to a reply to this post.

Log posting information


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NeonLight

Junior Member

11-11-2009

Hey. I fixed the launcher shutting down right after you click on it problem by making a new account and using the lol launcher and making it run with the account. Check this post out:
http://www.leagueoflegends.com/board...ead.php?t=4564

Now i have a new problem with AiR. In Maestro it says that connection with AiR has been lost.


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C1u3

Junior Member

11-11-2009

As soon as I attempt to enter the game I just gives an error sound, a black screen then switches back to my normal desktop.


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NeonLight

Junior Member

11-11-2009

Quote:
Originally Posted by NeonLight View Post
Hey. I fixed the launcher shutting down right after you click on it problem by making a new account and using the lol launcher and making it run with the account. Check this post out:
http://www.leagueoflegends.com/board...ead.php?t=4564

Now i have a new problem with AiR. In Maestro it says that connection with AiR has been lost.
oops forgot about the logs. And yeah after i try to start the game it says "The launcher has encountered an error."


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Arodan

Junior Member

11-11-2009

I've been having problem 3 (the launcher shutting down on it's own right after startup) all day.


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NeonLight

Junior Member

11-11-2009

Quote:
Originally Posted by Arodan View Post
I've been having problem 3 (the launcher shutting down on it's own right after startup) all day.
Hey man did you try making a new user account in your computer like i did? I used this post to get the launcher up.
http://www.leagueoflegends.com/board/showthread.php?t=4564


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Jozrael

QA Analyst

Follow Jozrael on Twitter

11-11-2009
2 of 6 Riot Posts

A player posted his logs here: http://www.leagueoflegends.com/board...ad.php?t=24646


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C1u3

Junior Member

11-11-2009

Quote:
Originally Posted by C1u3 View Post
As soon as I attempt to enter the game I just gives an error sound, a black screen then switches back to my normal desktop.


Forgot the other attachments... And I used the method mentioned above, but now I get a

Unable to connect to server. If you have a firewall, it may be blocking the connection. Please refer blah blah, would you like to reconnect?"


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Cresil

Senior Member

11-11-2009

11/11/2009 18:36 [INFO] Solid LauncherLib [1.0.0.32] initializing...
11/11/2009 18:36 [INFO] Add App[League of Legends Launcher] Exe[C:\Riot Games\League of Legends\lol.launcher.exe] to Windows Firewall
11/11/2009 18:36 [INFO] Patcher_AddPackage([LOL.Patcher],[http://lolcdn.leagueoflegends.com/h2.../patcher/lol/],[C:\Riot Games\League of Legends\]) successful
11/11/2009 18:36 [INFO] Attempt to retrieve package [http://lolcdn.leagueoflegends.com/h2...tcher.package]
11/11/2009 18:36 [INFO] Restart previous
11/11/2009 18:36 [INFO] Start task [http://ffs.solidstatenetworks.net/ri.../riot-lol.ffs] [LOL.Patcher_1_Incremental.solid] [C:\Riot Games\League of Legends\LOL.Patcher_1\] [C:\Riot Games\League of Legends\] [0.00/0.00]
11/11/2009 18:36 [INFO] [LOL.Patcher] State change [PATCHER_STATE_IDLE] to [PATCHER_STATE_IDLE]
11/11/2009 18:36 [INFO] Version retrieved [LOL.Patcher] 5/0 [LOL.Patcher.10_28_2009_02]/[1.0] type [PACKAGE_TYPE_INCREMENTAL]
11/11/2009 18:36 [INFO] [LOL.Patcher] State change [PATCHER_STATE_IDLE] to [PATCHER_STATE_PREPARE]
11/11/2009 18:36 [INFO] Start download [http://ffs.solidstatenetworks.net/ri.../riot-lol.ffs]
11/11/2009 18:36 [INFO] [LOL.Patcher_1_Incremental.solid]
11/11/2009 18:36 [INFO] [C:\Riot Games\League of Legends\LOL.Patcher_1\]
11/11/2009 18:36 [INFO] [C:\Riot Games\League of Legends\]

Having problem where launcher closes after being started.


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KilljoyYoshi

Junior Member

11-11-2009

I have firewall problems when i'm trying to connect to the game.