Black Screen/BugSplat Crash

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voorn

Senior Member

03-29-2012

Quote:
Originally Posted by Fatwa View Post
If you had read any part of the thread like a person truly concerned about the issue, you would know that the ball is in Nvidia's court at the moment, and that Riot has been working extensively to find the cause of the issue with them.

Riot has earned my respect for their work on resolving this issue, and I specifically appreciate the many -off the clock- hours Samwell/RiotWorldPeace spent looking into the matter.
How have they been working extensively when this has almost been broken for a year now. They gave an effort originally but I think after the Hacks line they stopped caring completely. I don't think anyone is working on this anymore. That much is obvious considering the lack of replies and it being broken every single patch.

It is great when you are auto attacking in lane and get a black screen. Then your team rages at you for the rest of the game for giving up first blood.


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voorn

Senior Member

04-02-2012

I'm back up to daily black screens as of the latest patch or two. And this is WITH the Hacks file


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ToddLee

Senior Member

04-02-2012

Quote:
Originally Posted by voorn View Post
.
It is great when you are auto attacking in lane and get a black screen. Then your team rages at you for the rest of the game for giving up first blood.
Yep I have probably been reported over 50+ times for rage quitting even though it is just me black screening and getting killed in the lane. It looks like a rage quit to other people but it isn't. So glad I bought a super expensive gtx 580 3gb and one of my favorite games crashes ever other game for no reason. If an EA game did this people would be in arms and ready to sue but at least they would have fixed the problem in a patch cycle or two instead of leaving the consumer out to dry forever.

Jumping through hoops and having to instal old drivers and format my machine and coming up with no solution are making me very angry. The hack line just made my black screens happen faster. Like I have said before, I have over 70+ games on steam that have ZERO CRASHES when played. I have even played over 200+ hours of games that are known to crash like Fallout NV, Oblivion, and Skyrim and have still yet to have them crash even once.

I really really really want my money back for the RP I have bought. I spent 500 dollars on my new video card and it runs every other game 100% perfect. League has become a complete rage fest for me because every other game I crash at the worst possible times. It is 100% unplayable and the only time I get to play it is when I go over to my friends house and play on his ancient PC.


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SynestreWidow

Senior Member

04-02-2012

Quote:
Originally Posted by fatwa View Post
updated summary post can be found on page 22

greets hohums and co,

no doubt you're busy, so i'll try to make this concise and compiled. I know that you've indicated an error with bugsplat crashing games, but i've had the black screen issue prior to the mini-patch (had a tiny update this morning, bugsplat started appearing after that mini-patch), but only after the talon patch. Already have done a full repair via the launcher.

symptom: Black screen for 1-3 seconds, with sound. Video driver failure notification. Sometimes (65% of the time) the system can recover, otherwise the client crashes (not the os, just lol, have never experienced a full bsod inducing video failure with this rig).
gfx card: Gtx580
steps taken to troubleshoot: Verified card temps are within normal operating range during game, clean reinstall of fully up-to-date drivers, reduced graphics settings within the game client, ran a repair using the game launcher.
frequency: Almost every game (95% of games played since talon patch), at least once. Last game was the first time it occurred twice within a single game.

This has only occurred post-talon patch. This only occurs within lol (i'm an avid gamer with a sizable selection of games).

Seems that there are errors abound within the logs themselves, attached the two logs created from my last game, along with the dxdiag. Again, to reiterate, only occurs within lol, has not occurred in any other game and/or benchmark, and only after the talon patch.






Edit: The above quote was placed without discussion by the player support specialist. Our current 'man on the ground' is samwell, who has been kind enough to take serious interest in our situation and is working on sorting out everything he can on the matter.

updated summary post can be found on page 22
not even using nvidia and still getting these crashes...

Search all posts by synestrewidow to keep these threads bumped

this is a major issue that alot of players are having


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SynestreWidow

Senior Member

04-02-2012

Quote:
Originally Posted by Fatwa View Post
If you had read any part of the thread like a person truly concerned about the issue, you would know that the ball is in Nvidia's court at the moment, and that Riot has been working extensively to find the cause of the issue with them.

Riot has earned my respect for their work on resolving this issue, and I specifically appreciate the many -off the clock- hours Samwell/RiotWorldPeace spent looking into the matter.
im not using nvidea i am using AMD Radeon HD 6250. and im getting the same issue


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ToddLee

Senior Member

04-02-2012

Riot wins. I'm so fed up with my computer not being able to play Lol that I bought a MSI GT683 Laptop that I researched has zero problems with LOL. Zero crashes and it only cost me $1400 ...... :\ Funny thing is that it uses a Nvidia 560M but doesn't have any problems with the new drivers. Now I have a Lol laptop that is mid range and a desktop high end pc. My god, I needed a laptop for school but not a $1400 one. It is clear after months and months of waiting that they are never going to fix this.


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Fatwa

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Senior Member

04-04-2012

Quote:
Originally Posted by voorn View Post
How have they been working extensively when this has almost been broken for a year now. They gave an effort originally but I think after the Hacks line they stopped caring completely. I don't think anyone is working on this anymore. That much is obvious considering the lack of replies and it being broken every single patch.

It is great when you are auto attacking in lane and get a black screen. Then your team rages at you for the rest of the game for giving up first blood.
This is a troubleshooting thread, not a "OMG IMMA RAGE AT RIOT BECAUSE IM UNINFORMED AND CANT MANAGE MYSELF" thread.

RiotWorldPeace has followed up on occasion with me via the in-game client. That would be Samwell, who took on this project in his own free time, because he cared.

Go QQ in another thread.


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apparat

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Member

04-04-2012

Quote:
Originally Posted by Fatwa View Post
That would be Samwell, who took on this project in his own free time, because he cared.
Maybe Riot should fix this on work time considering it is their broken game.


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ToddLee

Senior Member

04-05-2012

Quote:
Originally Posted by apparat View Post
Maybe Riot should fix this on work time considering it is their broken game.
I agree. I couldn't play the game on my main computer for over 7 months. I could care less that someone is trying to fix it. The fact is that they didn't and I feel Riot should put more time and people into this problem. Not only have I been banned multiple times because of black screen rage and black screen hardlocks, I was forced to buy a brand new laptop.


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Fatwa

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Senior Member

04-05-2012

Quote:
Originally Posted by apparat View Post
Maybe Riot should fix this on work time considering it is their broken game.
Maybe you should read the thread where it was determined that the issue is with drivers, and not the client.

Unless you'd like yet another complete overhaul of the LoL client, because that didn't cause months of agony for everyone involved....