Cannot launch game "Could not load direct3d"

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ManveruAltharen

Junior Member

02-23-2012

I just reinstalled windows and have installed the latest service pack, as well as downloading and installing every update I can find, as well as directly downloading DirectX. I've uninstalled and reinstalled LoL more than once and it still does not work. What else can I do?


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Kewww

Senior Member

02-23-2012

Did you reinstall video driver?


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Son Golin

Player Support Technical Lead

02-24-2012
1 of 1 Riot Posts

Kewww is on the right track. Many times after reformatting the PC, not all of the drivers are installed properly. Now there are generic drivers which can run the basics--the UI of the operating system for instance--but when you're trying to run an application which requires more advanced features (like League of Legends requiring Direct3D), you'll need the proper video drivers. We have a knowledge base article detailing how to update your video drivers here: https://support.leagueoflegends.com/...o-card-drivers

If you continue to have issues, please do not hesitate to contact us here: https://support.leagueoflegends.com/...s_requests/new


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IS186afbf367d955

Senior Member

02-24-2012

As a side note I sometimes got that bug on my pc when I'm viewing flash content in my browser. All I have to do is to close firefox or kill plugin container (=killing flash media player) and then launch LoL again.

Maybe you can include that in your help database Son Golin so it can helps future summoners