League of Legends Community
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League of Legends Community (http://forums.na.leagueoflegends.com/board/index.php)
-   Announcements (http://forums.na.leagueoflegends.com/board/forumdisplay.php?f=9)
-   -   Community Site Login Issues (How to Fix) (http://forums.na.leagueoflegends.com/board/showthread.php?t=54873)

RiotChris 02-02-2010 09:41 PM

Community Site Login (How to Fix) -Updated
 
This afternoon a number of our players ran into issues that prevented them from logging into the community site and forums. We are still working on fixing this bug, but while we work on it, we wanted to let people login to the forums.

Q: What is affected?
A: This only affects forum login, players can login to the game and play normally.

Q: Who is affected?
A: Only some people are having issues logging into the community site and forums, most can login and post normally.

Q: How do I know if I’m affected?
A: If you receive an error that says “Your account does not have a summoner” or “Password and Account Name combination not recognized” when trying to login to the community site here.

Q: What do I do if I’m affected?
A: Account management is no longer under maintenance. We recommend resetting passwords using account management, as it will be much faster than processing requests through email.

Players can recover their passwords by following the instructions on this site:
https://www.leagueoflegends.com/acco...cover/password

Please email support@riotgames.com if you continue to have issues with your account after resetting your password.

Q: Is my information/password secure?
A: Yes. Right now it’s a bit too secure actually. We hash your password and the bug is with comparing what you entered with what is stored.

- RiotChris

DragonArmy 02-02-2010 11:06 PM

Thanks!

02-02-2010 11:55 PM

can access the site but cant play games
 
i can get on the sit but i cant play any games, not even practice games. what should i do about this? has anyone else been having this problem?

ChewbaccaMan 02-03-2010 02:14 AM

ummm i am having problems connecting too pvp.net what i do ?

Panet it Comedet 02-03-2010 03:01 AM

Quote:

Originally Posted by RiotChris (Hozzászólás 609370)

Q: Is my information/password secure?
A: Yes. Right now it’s a bit too secure actually. We encrypt your password and the bug is with decrypting your password (we can’t decrypt some passwords to verify them).

it actually looks like the sessions sometimes end right after logging in that seems to be the problem

just a guess, but it fits to things i experience a lot of times and what you are saying, since all data from logging in to to logout is transferred is encrypted via ssl which uses RSA + signature right?

92Garfield 02-03-2010 04:19 AM

Quote:

Originally Posted by RiotChris (Hozzászólás 609370)
Q: Is my information/password secure?
A: Yes. Right now it’s a bit too secure actually. We encrypt your password and the bug is with decrypting your password (we can’t decrypt some passwords to verify them).

Are you serious?
So you actually save my password instead of the md5 hash like any halfway professional site?!

Renosi 02-03-2010 04:23 AM

To the "Are you serious guy".

Any halfway professional site doesn't use MD5, it's heavily outdated.

Also, they store an encrypted version of your password, they're having trouble decrypting it.

JNJN 02-03-2010 04:52 AM

Client version 1.03.11 is rejected by server. any ideas????

GRIPAS 02-03-2010 04:55 AM

I have same problem like JNJN. did we need to download client again ?

Wakeful 02-03-2010 05:40 AM

some people say bug; others say attack....


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