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-   -   Error when buying RP, credit/debit charged! (http://forums.na.leagueoflegends.com/board/showthread.php?t=27270)

Gambit EK 11-20-2009 07:15 PM

Error when buying RP, credit/debit charged!
 
Absolutely wonderful! I tried twice with my CC and twice with my debit and in all four instances it gave me an error saying "your card could not be processed blababla". I didn't get any RP.


BUT IT CHARGED BOTH MY CC and DEBIT. My checking is out 70 bucks and my CC has 70 in charges pending. I called my bank and they confirmed riot did it indeed take 70 dollars out of my checking.

What the hell, Riot?

Coodler 11-20-2009 07:20 PM

support@riotgames.com

Your best hope on the forums is that pendragon tells you to mail to that address and the thread gets locked.

Gambit EK 11-20-2009 07:30 PM

And i get my 140 dollars back?


What kind of idiot system makes it so you get an error AND it charges you?

Poruku 11-20-2009 07:35 PM

Quote:

Originally Posted by Gambit EK (Hozzászólás 302843)
And i get my 140 dollars back?


What kind of idiot system makes it so you get an error AND it charges you?

A system that has an error which causes it to charge you.
Riot will willingly pay back money that was accidentally taken.

Pendragon 11-20-2009 07:35 PM

We're not able to discuss a billing issue on a public forum for obvious privacy reasons.

If you Email support@riotgames.com we should be able to figure out what happened, and take care of it easily.


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