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-   -   Reconnect issue when no game have started. (http://forums.na.leagueoflegends.com/board/showthread.php?t=2704197)

Baxe 10-20-2012 05:49 PM

Bug - Reconnect screen stuck.
 
2 Attachment(s)
So me and my friends where trying to join a game, one of my friends pressed "accept" on the "Waiting for players" window in just the right time when the game was gonna decline, afterwards it didn't let us start a game because "You and your friend have already been assigned to a different game", we tryed reloging and restarting the computer, the reconnect button screen still pops-up and we dont know what is going on.

EDIT: also my friends uses Win7 and I use XP, our hardware is good enough to run this game and this is the first time we have encountered this problem.

Please an official(RED) replay telling that this problem has been acknowledged and is getting worked on. -.-

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Log:

8:04pm I try to relog, nothing changes. Found another case similar to this: http://na.leagueoflegends.com/board/....php?t=2703666

8:12pm I find more people with the same issue posting stuff in the forums. http://na.leagueoflegends.com/board/....php?t=2699483

8:47pm I try to relog on to Legue of Legends again, my friend "Serg con botas" post in general forum about the problem to see if someone there knows something about it. http://na.leagueoflegends.com/board/...5#post30466475

8:53pm DxDiag added, feel free to add yours on the comments so that Riot can see if there are any considences.

9:03pm Adding quotes from other threads for the ease of reading the whole thing.

9:18pm Reconnected, game finally works, thanks to the Riot team for their time and effort whoever fixed this. :D

NEXT DAY:

5:45pm I recheck this post, people still have this problem apparently, but don't distress guys, me and my buddy got no loss or win or anything after the thing got fixed, so if it happened to you don't fear, tho i know is kind of annoying.

NEXT DAY:

7:22am I recheck the forums and find another person with the same issue: http://na.leagueoflegends.com/board/....php?t=2708936

NEXT DAY:

1:40pm At this point I stop taking into account the time since it seems the bug can be reproduced with anyone at any time, though I found another case like this, though this one is a little bit different: http://na.leagueoflegends.com/board/....php?t=2713577

1:57pm Found another folk with the same problem: http://na.leagueoflegends.com/board/....php?t=2712926

Oct. 27:

12:02pm Found another guy with the same problem: http://na.leagueoflegends.com/board/....php?t=2730606

Times are on (PDT +6)
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Quotes:

Quote:

Originally Posted by Er Mah Gawd (Hozzászólás 30460348)
Me and 3 of my friends were in que for a normal SR game and a large amount of people didnt accept (4 i believe) but once the timer ran out the client froze for us all, so we restarted the client, after this it told us to reconnect and figured it would send us to the main page, instead the reconnect button turned gray and didnt do anything, we have restarted the client many times but it is still stuck on the reconnect screen. any suggestions?

Quote:

Originally Posted by SpaceCaptainFace (Hozzászólás 30420335)
Description:

I opened the client today which was working "passably" yesterday (i.e. periodically functioning, but heavy client/server related connection issues - my skype connection was never interrupted) and joined a game. The client loaded 7/8 confirmed players, froze for roughly 15 seconds, then returned to the home screen and froze.

When I re-opened the client to play, I successfully made my way past the patcher and logged in, but then I'm prompted to reconnect to the game I apparently disconnected from when I first attempted to play. When I click reconnect, the button greys out and nothing happens for a while. I've checked the server status ("online"), restarted my computer multiple times and re-opened the client multiple times after each reboot, but I'm getting the same result and it's been over an hour since I initially attempted to connect (they must be doing well with 5v4? Too bad I'm probably going to get reported for leaving...).

Steps to Reproduce:
1. Confirm "Play" on patcher and login
2. Clicked "Play Game" (Summoner's Rift Blind Pick, Auto-matchmaking)
3. Restart client due to client freezing
4. Clicked "Reconnect" and nothing happens after 5-10 minutes
5. Restart computer after a few tries
6. Repeat steps 3 thru 5

LoL is tons of fun at its best, but it's just becoming progressively more and more frustrating to deal with, left a bad taste in my and my friends' mouths after last night's issues online.

Quote:

Originally Posted by SERG con Botas (Hozzászólás 30466475)
I was gonna play a game with my friends, but on the accept/deline screen, i click accept at the last sec, now i can't start games. I tried relogging but it says i must reconnect, but when i click to do so, the button just turns gray and nothing happens.

Can anyone help?

Quote:

Originally Posted by MetaL Sym (Hozzászólás 30510405)
i cant play coz the system said that i was currently assign to an existing game.. but i wasnt.. it started off with accepting n decling duo ranked.. i was accepting n a friend of mine was accepting it too.. we were kick out back to lobby.. coz system said tht my friend didnt accept but he did.. then again we tried... it started kicking us back saying i am currently assign to an existing game.. n now i cant play..i keep reloging, but my screen goes to reconnect screen.which i tried that doesnt do anything though.. it just goes to gray.. help me with this issue please asap..

Quote:

Originally Posted by Numb Addiction (Hozzászólás 30560136)
Well, my internet dropped a split second after accepting a match, and when it came back up 3 seconds later, I was stuck at the Accept/Decline screen.

I never was sent into the lobby to pick a champion. After, a minute, I close the client, and log back in. Now faced with a "Game Abandoned" [ RECONNECT ], I click reconnect, the button goes grey, and nothing happens.

I assume I can just wait a little til they finish the game. Just wanted to bring this to your attention. I'll update with about how long it takes to be able to join queue again.


Quote:

Originally Posted by Schismogenesis (Hozzászólás 30552571)
There was this strange problem that occurred to me just now. So i was browsing around the store, then an error occurred while the ranked queue came in. I pressed accept. 8 of the 10 guys accepted. Then it froze right there. can still move my cursor but the client i just stuck there.
SO, i quickly dodged it by alt f4ing. After a while, i came back and i had the reconnect option. I mean, how is this even possible. I dodged it at most 1 minute after i see the freeze. Then i couldn't reconnect. Sooo im stuck here not sure if I'm in a game or not

Quote:

Originally Posted by Raistlin 88 (Hozzászólás 30732616)
Earlier today I went to join a ranked game and as everyone was accepting it got stuck on the tenth person and hung on that screen for a bit. After that it kicked to the home screen so I clicked PLAY. An error message popped up and said i was already assigned to a game and couldn't join a new one. After this I logged out and when i logged back in it took me to the reconnect to game screen. When i click reconnect nothing happens and after logging in and out about 5 times since over the course of an hour it is still taking me to the reconnect screen. I would really like to play tonight so if someone could help solve this issue i would greatly appreciate it.


SERG con Botas 10-20-2012 05:51 PM

yes, that's me, i pressed accept at the right time, and got kicked and now it says i'm in a game

Castro10 10-20-2012 05:53 PM

I was the one hosting, i didnt get that bug though, this is bad, we want to play :S

Baxe 10-20-2012 07:11 PM

I hate doing this, but i need a response. BUMP!

Terayan 10-20-2012 07:30 PM

BUMP this. I've been stuck on the "Game Abandoned" screen for over an hour now. Please, need help!

DoubleSin 10-20-2012 07:31 PM

My friend and I are also in this situation. We pressed accept, game froze or something and nothing happened. Now we're in a ranked abandoned game and can't reconnect or do anything.

MayJune Gaku 10-20-2012 10:12 PM

i am in this situation now.cant do anything.need help

mazhera 10-21-2012 06:10 AM

same problem....we need help

Grimgor Ironhide 10-21-2012 06:16 AM

I'm also stuck in this exact same situation, help please!

TheStormThief 10-21-2012 10:33 AM

Also stuck on this problem, please fix

SOLVED: Thank you Riot! You guys are great at fixing this stuff fast :)


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