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-   -   A Guide To Tribunal (http://forums.na.leagueoflegends.com/board/showthread.php?t=2068259)

JohnnyOmega 04-28-2012 12:06 AM

A Guide To Tribunal
 
1 Attachment(s)
[CONSTRUCTION IN PROGRESS] - FEEL FREE TO COPY AND PASTE LINK TO THIS THREAD FOR REFERENCE

SPECIAL ANNOUNCEMENT: AS OF SUNDAY AUGUST 19, 2012, THE TRIBUNAL GUIDE HAS BEEN RESTRUCTURED DUE TO REACHING THE CHARACTER LIMIT IN THE ORIGINAL POST.

I'm compiling information on the Tribunal proceedings for players to refer to on the forums. If I've made any errors please let me know. I've copy/pasted information from the wiki here as well.

Attachment 494089

Hmm, what to add next?

SECTION INDEX

I. WHAT IS TRIBUNAL?

II. WHAT IS THE SUMMONER'S CODE?
III. THE PROCESS
IV. I'M HAVING PROBLEMS RELATED WITH TRIBUNAL. HOW DO I CONTACT RIOT ABOUT THIS?
V. DISCUSSIONS OF INTEREST


A Guide To Tribunal: Judiciary Handbook

http://na.leagueoflegends.com/board/....php?t=2493793


I. I'VE HIT LEVEL 20. NOW WHAT?

II. WHAT AM I LOOKING AT?
III. THE TYPES OF VIOLATIONS THAT ARE REPORTED
IV. WHAT IS OFFENSIVE LANGUAGE? HOW CAN SUMMONER NAMES BE OFFENSIVE?
V. TIPS FOR JUDGING ON TRIBUNAL
VI. FIVE EXAMPLES OF BAN-WORTHY PLAYERS



A Guide To Tribunal: Trivia And Wisdom

http://na.leagueoflegends.com/board/....php?t=2493800


I. HOW PLAYERS GET BANNED OUTSIDE OF THE TRIBUNAL
II. LEAVER BUSTER
III. FUN FACTS ABOUT TRIBUNAL

IV. NOTABLE MYTHS ABOUT TRIBUNAL

V. MEMORABLE QUOTES


I. WHAT IS TRIBUNAL?

http://leagueoflegends.wikia.com/wiki/The_Tribunal

http://na.leagueoflegends.com/tribunal/faq

The Tribunal is a system introduced in May 2011 by Riot Games to help discipline players and keep the community in check with the help of their peers.

When a summoner logs into the Tribunal, they are assigned a case to review. This case includes another summoner who has been reported, for any number of reasons, on multiple occasions. The summoner reviewing the case is given chat logs, game statistics, and report details to help them decide if the offending summoner should be punished or pardoned. A summoner can also skip a case if they are unsure or uncomfortable choosing a verdict.

Any summoner level 20 and is not currently banned by tribunal before can participate in reviewing Tribunal cases (NOTE: the wiki says "has never been" in place of the bolded text but that is apparently inaccurate).

EDIT: Removed the paragraph about ip rewards since ip rewards are no longer given.

The following actions are violations of the Summoner's Code and considered punishable offences:

☹ Explicit use of hate terms, racial slurs, cultural epithets, etc.
☹ Players who deliberately and viciously insult other players.
☹ Repeatedly negative, nonconstructive attitudes.
☹ Players whose teasing crosses the line, and who persist after being asked repeatedly to stop.
☹ Deliberately disruptive gameplay, such as intentional feeding or otherwise assisting the enemy team.
☹ Offensive summoner names.
☹ It is important to note that occasionally having bad games is not considered a punishable offense, but it is possible to receive suspensions if deemed appropriate by a riot customer service representative as stated in the Tribunal FAQ.

When a summoner's case receives a certain number of "punish" votes, (a number not divulged by Riot) they receive a punishment intending to deter this behavior from happening again. Possible punishments include a warning, suspension, name change, or in severe cases, permanent banning. Every action taken against the player is automated, with very few exceptions depending on the severity of the case. Under special circumstances, Riot Games can even veto the verdict of the Tribunal, but appeals are not possible as customer service responds to requests for information with premade messages.



II. WHAT IS THE SUMMONER'S CODE?

The Summoner's Code is a compilation of rules and guidelines that Riot Games provide to the players to abide to when participating in competitive play. These nine patterns of behavior were the ones presented.

I. Support your Team
II. Drive Constructive Feedback
III. Facilitate Civil Discussion
IV. Enjoy Yourself, but not at Anyone Else’s Expense
V. Build Relationships
VI. Show Humility in Victory, and Grace in Defeat
VII. Be Resolute, not Indignant
VIII. Leave No Newbie Behind!
IX. Lead by Example

To read the Summoner's Code in detail, go to "Game Info" on your League of Legends toolbar and click on "The Summoner's Code", or go to the following site address.

http://na.leagueoflegends.com/articl...Summoners_Code



III. THE PROCESS

1. A summoner files a report about another player at the victory/loss screen at the end of a match by clicking on the report link next to the accused's summoner name.

2. Tribunal members review the report and votes on whether it should be punished or pardoned. It only takes one person per match to report a violator. Multiple reports on the same match do not stack but may be useful in giving the Tribunal members more details regarding what the accused may have done in the match to violate the Summoner's Code.

3. The accused either receives a punishment through the system (in most cases) or has his/her case file looked over by the appropriate Riot staff for final review. Case files that are looked over by the Riot staff are often either so severe that they warrant perma-bans or are special cases in which accused have sent a ticket to support for help. An example of a special case may be the changing of an offensive name to an appropriate one.



IV. I'M HAVING PROBLEMS RELATED WITH TRIBUNAL. HOW DO I CONTACT RIOT ABOUT THIS?

Try going to Riot Support. There should normally be a tab to get you there on the home page of LoL.

You can also follow this link.

https://support.leagueoflegends.com/home



V. DISCUSSIONS OF INTEREST

1. "Ask Professor Doctor Lyte a question, and he may answer it on the new FAQ!"
Riot staff members Riotkiddington and Lyte team up to work on an updated Tribunal FAQ.

http://na.leagueoflegends.com/board/....php?t=2344731


2.
Quote:

Originally Posted by Pet Katherine (Hozzászólás 27349871)
Thank you XD
If anything, it was a rant turned guide from all the posts I read on the Board.

Pet Katherine offers her guide on when to punish and when to pardon.

http://na.leagueoflegends.com/board/....php?t=2393394


3. Zileas announces the release of the new "Report Card" system.

http://na.leagueoflegends.com/board/....php?t=2403496


4. Zileas and WookieeCookie explain the separation between forum and in-game accounts.

http://na.leagueoflegends.com/board/....php?t=2403353


5. JohnnyOmega (that's me) tries to explain why it is important to punish even if only one incident out of ten on a Tribunal case contains a violation of the Summoner's Code. I apologize if I seem petty or unclear at times. It's been a long week of gloomy work for me at the time of posting this thread.

http://na.leagueoflegends.com/board/....php?t=2409435


6. Nidivre, Network Ops Technician, announces the creation of an AFK detection system for match made games. This may reduce Tribunal reporting by only a small amount but that's still a good thing.

http://na.leagueoflegends.com/board/....php?t=2428425


7. A player gives a testimonial about the punishment degradation aspect of the punitive system. The longer you play with good behavior, the lower your level of punishment becomes the next time you are punished in Tribunal.

http://na.leagueoflegends.com/board/....php?t=2450888


8. A player claims to have had his account hijacked for a time and got it back after contacting Riot Support. He noticed 5000 RP on the account and spent it without considering or understanding how the RP was purchased. The hijacker may have cancelled the credit card payment for the RP resulting in an automatic permaban for money transaction fraud. The OP is advised to contact Support and wait for their reply.

http://na.leagueoflegends.com/board/....php?t=2461580


9. A player complains about suspension for disconnecting. Design Director Zileas sheds light on the subject of Leaverbuster.

http://na.leagueoflegends.com/board/...96333#28296333


10. RiotKiddington announces a new policy of punishment for those that abuse the report system with false reports.

http://na.leagueoflegends.com/board/....php?t=2502821


11. Lyte illuminates the matter of suspensions for report abuse further.

http://na.leagueoflegends.com/board/...24281#28524281


12. Lyte has started a discussion thread himself on the topic of report abuse as well.

http://na.leagueoflegends.com/board/....php?t=2504838


13. A discussion on Verbal Abuse.

http://na.leagueoflegends.com/board/....php?t=2557429


14. (9/12/12) Lyte announces upcoming changes to Tribunal.

http://na.leagueoflegends.com/board/....php?t=2567699


15. A discussion about leaving games where other players exhibit bad behavior (a no no).

http://na.leagueoflegends.com/board/....php?t=2563633


16. A player urges the community to keep voting on the Tribunal despite the loss of accuracy rating due to potentially incorrect outcomes on cases.

http://na.leagueoflegends.com/board/....php?t=2578604


17. Signs of negative attitude. A mini-guide on recognizing Negative Attitude.

http://na.leagueoflegends.com/board/....php?t=2579830


18. Yegg announces the auditing of queue dodge abuse, to punish players who troll dodge and prompt others to dodge queues.

http://na.leagueoflegends.com/board/...8#post29473448


19. Lyte announces the upcoming Honor system, a positive feedback initiative.

http://na.leagueoflegends.com/board/....php?t=2595054


20. A mini-guide on explaining that a suspended player is also a repeat offender.

http://na.leagueoflegends.com/board/....php?t=2518116


21. Lyte announces the initial results of the Honor system and its effects on toxic behavior in the game.

http://na.leagueoflegends.com/board/....php?t=2660000


22. On 10/11/12, it was announced that suspensions would be issued for account sharing activities such as "Elo-Boost" selling.

http://na.leagueoflegends.com/board/....php?t=2668535


23. 10/25/12 - Lyte announces the official implementation of the Justice Review.

http://na.leagueoflegends.com/board/....php?t=2722291


24. Lyte takes some time to answer questions and debunk claims about Tribunal.

http://na.leagueoflegends.com/board/....php?t=2726400


25. Lyte answers player questions about manual suspensions that were given and the nature of toxic players in the community.

http://na.leagueoflegends.com/board/....php?t=2775763

--------------------------------------------

Quitch 04-28-2012 12:42 AM

You get to enter unique CAPTCHAs, too!

Geekweezul 04-28-2012 04:19 AM

Riot does not review all punishments.

Id revise your number three that seems to imply that is what happens.

They used to do that, but now they feel it its accurate enough for the smaller punishments that they only need to do audits every now and then to check it is still accurate.

They do review all permabans though.

JohnnyOmega 04-28-2012 08:41 AM

Quote:

Originally Posted by Geekweezul (Hozzászólás 23709938)
Riot does not review all punishments.

Id revise your number three that seems to imply that is what happens.

They used to do that, but now they feel it its accurate enough for the smaller punishments that they only need to do audits every now and then to check it is still accurate.

They do review all permabans though.

Okay I changed the number three in "THE PROCESS" to the following text.

3. The accused either receives a punishment through the system (in most cases) or has his/her case file looked over by the appropriate Riot staff for final review. Case files that are looked over by the Riot staff are often either so severe that they warrant perma-bans or are special cases in which accused have sent a ticket to support for help.

---------------------------

Is this good?

Methelod 04-28-2012 08:44 AM

I'd bold the title sections to make them stand out more. It makes it easier to read. Overall it's fairly good.

Ulanopo 04-28-2012 08:51 AM

It isn't called the Tribunal because it's in three steps, it's because the concept of tribunal has been around for a long time.

JohnnyOmega 04-28-2012 08:51 AM

Okay bolded title sections, added mention of Captcha (thank you Quitch), and put frowning face icons next to the examples of violations to the Summoner's Code.

JohnnyOmega 04-28-2012 08:52 AM

Quote:

Originally Posted by Ulanopo (Hozzászólás 23714792)
It isn't called the Tribunal because it's in three steps, it's because the concept of tribunal has been around for a long time.

Okay removed the sentence that said that.

Ulanopo 04-28-2012 08:53 AM

You might also mention to people that the most common fix for not being able to access the Tribunal, despite having made 30, is to log out of, then back into the forums.

JohnnyOmega 04-28-2012 08:58 AM

Quote:

Originally Posted by Ulanopo (Hozzászólás 23714845)
You might also mention to people that the most common fix for not being able to access the Tribunal, despite having made 30, is to log out of, then back into the forums.

Okay added the solution with a "☆" next to it in the "I've Hit Level 30. Now What?" section.


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