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-   -   Charged Twice for Graves. (http://forums.na.leagueoflegends.com/board/showthread.php?t=2893304)

Skye Cloud 12-11-2012 07:47 PM

Charged Twice for Graves.
 
I bought him once on 12/02/2012, and the champion was never actually credited to my account even though RP were deducted. I then bought him again today 12/11/2012 therefore paying double the RP. I would like to be credited back the extra 975 RP that I was charged.

Thanks

Skye Cloud 12-12-2012 01:09 PM

Still unresolved.

Skye Cloud 12-12-2012 02:16 PM

bump

Skye Cloud 12-13-2012 04:02 AM

bump

Aregionius 12-13-2012 07:33 AM

Hi Skye,

For all purchase related issues, please make sure you open a ticket with Riot Support here, http://support.leagueoflegends.com/a...s_requests/new

In this case, make sure you include your purchase order numbers from your store history for both purchases.

Skye Cloud 12-13-2012 09:51 AM

Where can I find the purchase order numbers? When I look at the store history all I see is Item, Type, Description, Currency Type, Amount, Date Purchased, and Action. What is the purchase order number that you are referring to?

I have also opened a ticket with Riot Support about 24 hours ago and it has been awaiting assignment to a help desk operator.

Thanks for your help

Skye Cloud 12-13-2012 01:56 PM

bump

Skye Cloud 12-13-2012 05:21 PM

bump

Scoteecopter 12-13-2012 05:33 PM

Quote:

Originally Posted by Skye Cloud (Hozzászólás 32388689)
Where can I find the purchase order numbers? When I look at the store history all I see is Item, Type, Description, Currency Type, Amount, Date Purchased, and Action. What is the purchase order number that you are referring to?

I have also opened a ticket with Riot Support about 24 hours ago and it has been awaiting assignment to a help desk operator.

Thanks for your help

If you have submitted a ticket already there is no need to post it the the forums or continue to bump the thread.


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